Technical Training Specialist

**Technical Training Specialist**

**Scarborough, Ontario (Hybrid)**

Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.

**What Sets Us Apart?**

A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.

**Job Summary**:
**What We’ll Bring**:

- A hybrid work environment
- A work environment built on teamwork, flexibility and respect
- Competitive compensation package including health and dental benefits, and bonus
- Health and dental benefits effective immediately
- Company pension plan with matched contribution
- Associate vehicle discount program
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Fitness reimbursement
- Great company culture - Respect for people and continuous improvement is at our core
- Paid holiday shutdown and competitive paid time off benefits
- Summer Hours - condensed work week during the summer
- Sabbatical Leave Program

**What You’ll Be Doing**:

- Ensure full competence and self-confidence to deliver all TU technical courses (via self-study and co-facilitation)
- Analyze / Assess detailed reports to determine and recommend the appropriate courses to meet the training needs of Dealers in a specific Zone
- Co-ordinate with the Technical Curriculum & Training Manager and Consultant, Technical Training Team Lead to ensure that an up-to-date calendar of training is published and maintained for course enrolment by Dealers
- Prepare the necessary materials & equipment for effective course delivery and student participation. (e.g., course set-up)
- Provide ongoing maintenance to standardized training fleet and maintain vehicle specific service records
- Deliver courses including confirmation of attendance, assessment tests/quizzes, and interactive response to ensure the highest degree of content integrity and learning by the students.
- Maintain an active collaboration with the Consultant, Technical Curriculum in relation to course content and recommendations to ‘kaizen’
- Actively participate in ‘team meetings’ to review and develop course materials and content to further advance the technical education/ability of Toyota and Lexus technicians
- Support the maintenance of SOPs as determined by manager
- Maintain zone training centres to TSM level.
- Maintain active involvement / understanding of new and changing automotive technology both Toyota/Scion and Lexus and competitors.
- Work with manager to coordinate budget
- Assist the curriculum technical course developer whenever required during course development.

**What You’ll Bring**:

- Class A, Licensed Automotive Technician - preference red seal
- 5-10 years’ work experience as auto technician or equivalent experience
- Shop Foremen or Lead hand experience
- Valid G driver’s license
- Excellent command of MS Office Applications (especially, PowerPoint, Word, and Excel)
- Excellent oral communications skills
- Education in the principles of adult learning an asset
- Bilingual (French and English) an asset

**What You Should Know**:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Scarborough, ON M1H 1H9