Coordinator, Product Quality Experience

Company Description

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game-changing people.

Here, opportunities are everywhere - to try something new, to learn, to do meaningful and impactful work, and they're yours for the taking.

**Job Description**:
**What You'll Do**:

- Attend Proto meetings to review new styles in the development pipeline to mitigate risk and provide feedback to QA, PD, PE, and PIC during the development cycle. Find effective and efficient repair methods
- Order, manage and prepare all repair samples for departmental needs
- Support with data analysis on repairs and costing
- Complete benchmarking activities
- Record and manage the digital repairs archives (visual guidance and setting baseline for repair facilities)
- During new season product roll out, Product Quality Experience Coordinators will support in Product Knowledge sessions/repairs training to ensure repair offerings are globally aligned
- Maintain Repairs & Visual Standards Log
- Update the record keeping system with key information related to production and QA
- Work with repair operations team in providing monthly feedback to all stakeholders on product performance and trends
- Support the preparation of quarterly reporting for business share out
- Support supervisor with case audits and calibrations for journey improvement, working closely with the Warranty Operations and Customer Experience teams

**About You**:

- Degree in Fashion/Textile manufacturing required
- 2 - 4 years’ experience in Manufacturing/Quality Assurance field
- Familiarity with pattern making, cutting, sewing and garment construction
- Proficiency in MS Office
- Excellent written and verbal skills
- Excellent interpersonal and communications skills
- Experience in a manufacturing and/or garment industry
- Strong knowledge of garment construction and patternmaking
- Demonstrated analytical skills and attention to detail
- Strong organizational skills and ability to multi-task and work in a fast-paced environment to ensure SLA and KPIs are achieved
- Goal-oriented and self-motivated individual with ability to work under pressure independently or in team environment
- Proficient in Salesforce is an asset

Additional Information

**What’s in it For You?**
- A company built on Canadian roots and heritage
- Your work is recognized with a comprehensive and competitive Total Rewards Program
- Opportunities for career growth through numerous internal and external programs
- Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
- Be a part of _CG Gives_. Donation matching and paid volunteer time to help the organizations you care about
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.