Service Coordinator
1 day ago
**Job Posting Summary**
**Position**: Service Coordinator
**Date Posted**: September 9, 2025
**Pay**: CA$18.00-CA$20.00 per hour
**Job Type**: Full-time
**Work Location**: On-site / In person
**Overview**:
**Key Responsibilities**
- Answer and direct incoming phone calls
- Provide exceptional customer service and maintain positive client relationships
- Dispatch service calls and coordinate technician schedules, including travel and accommodations
- Review and verify daily technician reports for accuracy and completeness
- Prepare basic service quotes
- Proactively investigate and resolve client issues, documenting inquiries and resolutions
- Assist walk-in customers and handle over-the-counter sales
- Maintain office supplies and ensure the workspace is organized and efficient
- Participate in regular team meetings
- Responsible for opening and closing the office (8:00 AM-5:00 PM daily)
**Qualifications & Skills**
- Strong coordination and scheduling abilities
- Excellent communication skills, both written and verbal
- High attention to detail and accuracy
- Proven ability to multitask and prioritize effectively
- Previous administrative or service coordination experience (preferred)
- Customer service experience is an asset
- Comfortable with scheduling tools and office software
Pay: $18.00-$20.00 per hour
Work Location: In person
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