Business Analyst

Overview:
**Location**: Toronto, ON (Hybrid 2-Day)

**Status**: Contract

**Responsibilities**:

- Gather, analyze, and document business and technical requirements for reporting and analytics projects
- Facilitate workshops and meetings with stakeholders to capture goals, KPIs, and reporting needs
- Translate business requirements into functional specifications for BI dashboards and data solutions
- Collaborate with BI developers and data architects to ensure timely and accurate delivery of reports and dashboards
- Support the development and validation of Power BI dashboards, KPIs, and visualizations
- Assist in analyzing data from AWS-hosted platforms (e.g., Redshift, S3) to inform decision-making
- Monitor project progress and help identify potential gaps, risks, or roadblocks
- Perform data validation, user acceptance testing (UAT), and support documentation efforts
- Create user guides, process flows, and other materials to support business users
- Ensure alignment with data governance, compliance, and organizational standards

**Qualifications, Skills & Experience**:

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 5+ years of experience as a Business Analyst, ideally in analytics or data-focused projects
- Hands-on experience with Power BI, including interpreting dashboards and datasets
- Familiarity with AWS cloud environments (Redshift, Glue, S3)
- Strong understanding of metrics, KPIs, and reporting for business operations
- Excellent communication, documentation, and stakeholder engagement skills
- Ability to work effectively in cross-functional teams with both business and technical stakeholders
- Proficient in requirements gathering, process mapping, and gap analysis
- Bachelor’s degree in Business, Information Systems, or related field

**Nice to Have**:

- Experience with BI or data platforms in customer service contexts
- Knowledge of SQL or ability to query data independently
- Experience in Agile environments and using tools like Jira or Confluence
- Familiarity with data governance and compliance in analytics projects

**About Adastra**

For more than 25 years, Adastra Corporation has been hyper-focused on data and the infrastructures to support it. We are an international consulting company working work with businesses and IT Leaders to extract value through data and analytic solutions in the domains of Cloud, Data Management, Analytics, AI and ML, Governance, Hyper Automation, and Enterprise Application Development. Our team of experts, combined with our worldclass data management platform, helps provide trusted insights, establish frameworks, enforce best practices, and streamline processes for around-the-clock global coverage. Adastra has a proven track record of helping organizations of all sizes - from SMEs to Fortune 1000s - achieve their data transformation goals, whether that be accelerating innovation, improving operational excellence, or creating unforgettable customer experiences.

**What We Offer**
- Opportunity for advancement and career progression
- Competitive compensatio
- The opportunity to work with one of Canada’s 50 Best Managed Companies
- Satisfaction of working for a reputable company
- A flexible, dynamic, and diverse workplace

**Equal Opportunity Employer**

In our commitment to promote fair and equitable treatment of all employees and applicants, Adastra Corporation provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status, or any other ground as described in the Ontario Human Rights Code. In addition, accommodation will be provided during the hiring process. Adastra Corporation’s implementation and support of employment initiatives, encourage diversified labour force participation and equal access to opportunities based on merit and performance.