Service Coordinator

2 weeks ago

Brantford, Canada Frost Building Systems Full time

The **job tasks** would be:

- Receive and log all service calls within business hours
- Schedule and dispatch all service techs and shop techs
- Scheduling of Quoted jobs
- WIP administration
- Work Order administration
- Invoicing Service Work
- Tracking Billable hours
- Planning and organizing weekly shop talk, WIP and service log meetings
- Schedule and track all equipment with service department
- And any assign task by the service manager

**KPI’s**
- Release the schedule by noon of each day
- Invoice all service calls within 24hrs of completion
- Schedule service calls within 24 hrs of incoming calls
- Update WIP daily
- Update the service call logs
- Update the weekly and daily schedule
- Review all work orders to ensure accuracy
- Complete weekly report

**There is a $2,000 bonus depending on KPI achievement**

**Working Hours**:

- Office Hours Monday to Friday 7:00 am to 4:00 pm
- ½ hour lunch (not the same time as in house sales rep)

**Expectation**:

- positive attitude to build, improve and maintain excellent team environment
- share knowledge and expertise with all other team members
- participant and ensure the compliance of Frost H&S program
- to attend and participant all team meeting and training as request by the team leader
- to adhere to all Frost employment policies
- to have excellent communication with customers, suppliers, and team members
- be productive, efficient, safe, and valued team member, being apart of the solution to achieve the company’s goals and objectives

**Job Types**: Full-time, Permanent

**Salary**: $817.00 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Brantford, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (preferred)

Work Location: One location

  • Billing Coordinator

    7 days ago

    Brantford, Canada Super Sucker Hydro Vac Service Inc Full time

    **JOB TITLE**:Billing Coordinator **DEPARTMENT**:Customer Service **LOCATION**: Ancaster, ON **REPORTING TO**:Client Success Manager **COMPANY**: As a company we are serving people supporting Infrastructure. We embrace humility, seek understanding, and work towards improving in all we do. We dig a little deeper. Because our standards are higher - in...

  • Service and Installation Coordinator

    2 hours ago

    Brantford, Canada Damar Security Systems Full time

    Damar Security Systems, one of the largest independent integrated security providers in Canada, is currently seeking a Service/Installation Coordinator to join our team of professionals in Brantford,ON. At Damar Security Systems we are guided by our core focus of protecting property and saving lives. Damar team members all share three simple core values: 1)...

  • Customer Service Coordinator

    2 days ago

    Brantford, Canada Renway Energy Inc. Full time

    Renway Energy is currently seeking a motivated individual to fill a full-time **HVAC Service Coordinator** position within our organization to support our ongoing growth. **Responsibilities** The primary responsibilities of your position here at Renway Energy Inc. and WHR Inc. include, but are not limited to the following: - Schedule maintenance,...

  • Client Service Coordinator

    2 weeks ago

    Brantford, Canada Bayshore HealthCare Full time

    **Client Service Coordinator**(**Job Number**:25006971**)**- ** Primary Location**:ON-Brantford - Administration - **Employee Type**:Casual- - **Description**: - Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement...

  • Fleet Service Coordinator

    2 weeks ago

    Brantford, Canada Wessuc Inc. Full time

    **Service Coordinator** **WESSUC INC. | Brantford, ON** - As passionate stewards of our world, we champion clean water and fertile soil._ Would you like to make a difference? When you join Wessuc, you’re joining a family-owned and operated company where people come first — where values like Responsibility, Respect, Balance, and Joy shape everything we...

  • Business Services Coordinator

    2 weeks ago

    Brantford, Canada Convergint Technologies Ltd Full time

    Convergint is looking for a full-time, team-oriented, results-driven, Business Services Coordinator, to join our amazing culture at our Brantford location. The Business Services Coordinator provides skilled administrative support, contributing to the overall effectiveness of the Management team and will relieve Managers of daily and longer-term...

  • Student Services Coordinator

    4 days ago

    Brantford, Canada Anderson College of Health, Business & Technology Full time

    **ABOUT OUR COMPANY** Anderson College is one of Canada’s oldest colleges, having opened our first location in 1885. We have trained more than 100,000 students over a 137-year history and have been an empowering partner for students overcoming career challenges and transitioning to the next phase of their lives. With ten locations in Ontario and one in...

  • Client Service Coordinator

    4 hours ago

    Brantford, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight...

  • Service Appointment Coordinator

    2 days ago

    Brantford, Canada Brant County Ford Full time

    Join the Brant County Ford Team! We may have been here a long time, and have the long-term employees to prove it, but we have also kept up with the times. Just a few years ago we had a major expansion and almost doubled the size of our automotive service shop. Along with our new and used sales departments, we have our own detail shop and our own body shop,...

  • Service Appointment Coordinator

    2 days ago

    Brantford, Canada Brant County Ford Full time

    Join the Brant County Ford Team! We may have been here a long time, and have the long-term employees to prove it, but we have also kept up with the times. Just a few years ago we had a major expansion and almost doubled the size of our automotive service shop. Along with our new and used sales departments, we have our own detail shop and our own body shop,...