Medical Office Administrator

2 weeks ago

Hamilton, Canada The Hamilton Midwives Full time

This role is a hybrid of reception and office management. 4 days a week would be on the reception desk and one day a week would be dealing with finance: book keeping, payroll, invoicing etc.

Our receptionist is the face of our clinic and the general go-to person who makes a significant contribution to the feel and efficiency of the office. We are seeking someone warm and bright who is self-directed and will take initiative to solve problems. The focus is on communication, accurate record keeping and organization. This is a full-time position with regular business hours.

**Responsibilities**:

- Maintain a friendly and welcoming waiting room
- Check-in clients and administer covid screening questions
- Discuss our services with prospective new clients
- Use electronic medical record to maintain client charts
- Receive and triage e-faxes
- Coordinate with midwives and midwifery students to ensure smooth patient flow
- Provide excellent customer service and address client inquiries or concerns
- Stock clinic rooms, maintain inventory and order supplies
- Receive deliveries, keep the store room neat and tidy
- Trouble shoot issues around the clinic
- Invoicing the Ministry (training provided)
- Managing accounts payable and receivable
- Liaising with the accountant
- Payroll (2 employees) and preparing tax statements

**Skills**:

- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with electronic medical record (EMR) systems is a plus but computer literacy is essential
- Maintain client confidentiality and medical record standards
- Numeracy, book keeping/ accounting

If you are a motivated individual with excellent customer service skills and the ability to thrive in a primary healthcare setting, we encourage you to apply. Please submit your resume along with a cover letter detailing your relevant experience and why you think you would be a good fit.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$27.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Hamilton, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person

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