Customer Service Representative

3 days ago


Abbotsford, Canada The Bugman Pest Control Services Full time

Looking for a part-time customer service representative (WORK FROM HOME) for Monday to Friday 9 AM - 5 PM. Wiling to accept someone for fewer days or alternative hours, but Mondays are a must, and the hours available must be between 8 AM - 6 PM.

**About Us**

At The Bugman, we care about solving problems and helping people. If you enjoy the satisfaction of a job well done and a happy customer, you are going to love working with us. We offer flexible hours to help maintain a great work-life balance, and as a smaller company, we all operate as one closely-knit team.

**Responsibilities**
- Answering incoming phone calls
- Scheduling clients and technicians
- Confirming appointments
- Post-service follow-ups
- Collecting payment
- Various paperwork/office duties

**Qualifications**
- Self-learner, as most of our training is via written docs & videos.
- Able to read, write, and speak fluent English
- Organized and self-motivated
- Professional and confident demeanor and phone skills
- Proficient with technology in general, as most of our business is cloud-based.
- Experience using Jobber is an asset, but not required.
- Sales experience is an asset, but not required.

**Schedule**

You do not need to be located in Abbotsford as this is a Work From Home position, but preference is given to those living in the Fraser Valley and know the area.

**Wage**

Starting wage is $20 per hour

Advancement and a higher wage are available for those interested in shifting into a leadership role and taking on additional responsibilities.

**Job Types**: Full-time, Part-time, Permanent

Pay: From $20.00 per hour

Expected hours: 20 - 30 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Flexible schedule
- Work from home

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- What days/hours are you wanting to work?
- Do you have any experience in scheduling/dispatching?
- When are you available to start?

**Education**:

- Secondary School (preferred)

**Language**:

- English (required)

Work Location: In person



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