Customer Service Representative
3 days ago
Looking for a part-time customer service representative (WORK FROM HOME) for Monday to Friday 9 AM - 5 PM. Wiling to accept someone for fewer days or alternative hours, but Mondays are a must, and the hours available must be between 8 AM - 6 PM.
**About Us**
At The Bugman, we care about solving problems and helping people. If you enjoy the satisfaction of a job well done and a happy customer, you are going to love working with us. We offer flexible hours to help maintain a great work-life balance, and as a smaller company, we all operate as one closely-knit team.
**Responsibilities**
- Answering incoming phone calls
- Scheduling clients and technicians
- Confirming appointments
- Post-service follow-ups
- Collecting payment
- Various paperwork/office duties
**Qualifications**
- Self-learner, as most of our training is via written docs & videos.
- Able to read, write, and speak fluent English
- Organized and self-motivated
- Professional and confident demeanor and phone skills
- Proficient with technology in general, as most of our business is cloud-based.
- Experience using Jobber is an asset, but not required.
- Sales experience is an asset, but not required.
**Schedule**
You do not need to be located in Abbotsford as this is a Work From Home position, but preference is given to those living in the Fraser Valley and know the area.
**Wage**
Starting wage is $20 per hour
Advancement and a higher wage are available for those interested in shifting into a leadership role and taking on additional responsibilities.
**Job Types**: Full-time, Part-time, Permanent
Pay: From $20.00 per hour
Expected hours: 20 - 30 per week
Additional pay:
- Overtime pay
**Benefits**:
- Casual dress
- Flexible schedule
- Work from home
Schedule:
- Monday to Friday
- Weekends as needed
Application question(s):
- What days/hours are you wanting to work?
- Do you have any experience in scheduling/dispatching?
- When are you available to start?
**Education**:
- Secondary School (preferred)
**Language**:
- English (required)
Work Location: In person
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