Customer Service Advisor

4 days ago

Abbotsford, Canada Curtis Tire Full time

**Customer Service Representative / Advisor**

**Duties**:

- Provide exceptional customer service to all customers
- Assist customers with inquiries, concerns, and product information
- Provide quotes, book appointments and invoice customers
- Must have excellent written and verbal skills
- Must be able to work in a fast paced environment
- Conduct product demonstrations to showcase features and benefits
- Handle cash transactions accurately and efficiently
- Maintain a clean and organized work area
- Collaborate with team members to achieve sales targets
- Resolve customer complaints or issues in a professional and timely manner
- 5 day work week including Saturday's

**Skills**:

- Computer knowledge an asset
- Custom wheel / tire fitment an asset
- Excellent communication skills, both verbal and written
- Strong interpersonal skills to build rapport with customers
- Ability to effectively communicate product information and benefits
- Basic math skills for cash handling and transactions
- Multilingual or bilingual abilities are a plus
- Previous experience in retail sales or customer service is preferred

This is an exciting opportunity for individuals who are passionate about providing exceptional customer service. As a Customer Service Representative, you will have the chance to interact with a diverse range of customers and contribute to the success of our business. We offer competitive pay, a supportive work environment, and opportunities for career growth.

Pay: $60,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Flexible schedule

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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