Assistant Manager

2 days ago

Coquitlam, Canada Cyclone Taylor Source For Sports Full time

**Position**: Assistant Manager

**Hours**: Full-time (40 hours per week), weekends required

**Compensation**: $20.00 - $25.00 (per hour), enrolment in extended health benefits plan, plus bonuses

**About Cyclone Taylor Sports**:
Cyclone Taylor Sports (CTS) is **Canada’s most established hockey equipment retailer**opening our doors in Vancouver over 64 years ago, in 1957.

**Fred “Cyclone” Taylor was one of hockey’s first superstars.**In 1908, Lord Grey, the Governor General of Canada was so impressed with Fred’s skating ability he likened him to a ‘cyclone’ - the name stuck for the remainder of Fred’s hockey career. Cyclone Taylor played in four Stanley Cup Championships, one of which includes a win in 1915 with the Vancouver Millionaires.

CTS has four physical retail locations in the lower mainland (Vancouver, Richmond, Coquitlam, and Surrey), as well as a large eCommerce website that ships hockey and lacrosse equipment to all corners of the globe. Knowledgeable staff and exceptional customer service, combined with a huge selection of products offered at the guaranteed lowest prices, have allowed CTS to become one of the largest and most respected hockey retailers in Western Canada.

**About the position**:
The Assistant Manager is responsible for the day-to-day operations of the CTS Coquitlam retail location. The successful applicant will assist with staffing, as well as working collaboratively with other retail locations on marketing strategies and inventory management. The Assistant Manager provides a memorable and exciting shopping experience for customers of all ages, and services a large customer base seeking regular skate sharpening.

**Qualifications & Requirements**:
Education & Experience:

- Hockey background required (player, coach, fan)
- At minimum, completion of secondary school
- At least 1 year of experience managing in a retail environment, including supervising employees
- Or an equivalent combination of education and experience

**Skills**:

- Knowledge and passion for ice hockey and/or lacrosse is an asset
- Experience and/or knowledge with skate sharpening is an asset
- Familiarity with point-of-sale system operations
- Ability to problem solve
- Excellent customer service
- Organized

**Responsibilities**:

- Scheduling staff for appropriate coverage
- Completes payroll administration and bank deposits
- Purchasing, Receiving and Shipping
- Determining appropriate store layout and configuration to improve the customer experience
- Stocking and merchandising of inventory
- Provides excellent customer service in person and over the phone, including identifying appropriate customer needs
- Prepares regular updates to head office
- Assists customers in Hockey and Lacrosse equipment fitting
- Supports with team sales initiatives
- Assist in skate sharpening for a large customer base
- Involved in community partnerships related to hockey tournaments
- Other duties as required

**CTS offers a competitive compensation package as well as staff discounts on hockey and/or lacrosse equipment.**

**Job Types**: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)
- Hockey playing and/or coaching: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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