Client Success Manager

2 weeks ago

North York, Canada Pacston Technology Group Inc. Full time

**Responsibilities**:

- **Be the client's advocate**: Ensure a smooth and successful immigration process by proactively identifying clients' needs to recommend the appropriate service and collaborate with internal teams.

**Required Qualifications**:

- A passionate communicator with exceptional customer service skills.
- A detail-oriented individual with a knack for accuracy and organization.
- A natural multi-tasker who thrives in a fast-paced environment.
- A team player who is adaptable and can build rapport with diverse clients.
- A professional with a strong work ethic and a desire to learn.
- Previous experience in customer service, or a related field is an asset.
- Bachelor’s Degree preferred

**Benefits**:
We provide competitive compensation and great benefits. The comprehensive benefits plan includes health insurance, extended health care, long-term disability insurance, paid leaves, and paid holidays. There will also be a 10% salary raise provided after the completion of the trial period.
- Health, dental, and vision insurance (the employer covers 100% of the monthly premium for the employee)
- Paid leaves annually
- Paid holidays
- Paid sick days
- Pacston is proud to be an Equal Opportunity/Affirmative Action agency, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class._

**Job Types**: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

**Benefits**:

- Commuter benefits
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Customer support: 1 year (preferred)
- inbound calling: 1 year (preferred)

Work Location: In person

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