Pre-sales Support Specialis

1 week ago

Calgary, Canada ABB Full time

**Pre-sales support specialis**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
ABB Installation Products Division (formerly Thomas & Betts), is the number one manufacturer of electrification products in North America with a 125-year history of providing innovation and customer
- focused solutions for connecting and protecting electrical systems, as well as a unique differentiated medium voltage offering. Our products are used all around you, every day - orbiting the earth, working on Mars, on the fastest trains we ride, in the fastest cars of the world, crossing oceans, in factories producing your food, in the tallest buildings of the world, in the most modern hotels and in the walls of your home. With a portfolio of more than 200,000 products marketed under more than 38 premium brand names, our Division offerings are found wherever electricity is used. The pre-sales support specialist is primarily responsible for accurate quotation entry, RMA approvals, managing e-commerce customer accesses. By performing various administrative and tactical functions, they allow our sales team to focus solely on growing our market, as well as ensuring we remain compliant with local and global regulations.

**Your responsibilities**:

- Prepare and support entry of commercial offers (special price agreements and various quotation types) within mandated timeframe
- Proactively monitor various 3rd party portals, such as for key customers and public tender site, and dispatch the inquiry to the appropriate group
- Approves or rejects return material requests from customers, once entered by the order entry team
- Initiate part creation process once an order is received & modify the existing quotation accordingly
- Perform quotation modifications on configured-to-order and made-to-order products
- Ensure customer access to ABB’s e-commerce platform is maintained within a predetermined timeframe
- Other tasks as defined by manager

**Your background**:

- Fluent in English and French (spoken and written)
- College diploma (preferably in business administration)
- 2 + years of experience in a similar role
- Knowledgeable with the following software:
**Benefits**:

- Retirement plan
- Accident insurance
- Healthcare plan
- Wellbeing program

**More about us**:

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