Student Case Coordinator

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Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply

Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.

Workday

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Job Title:
Student Case Coordinator

Employee Group:
Administrator

Employee Type:
Temporary (Fixed Term)

Start Date:
Monday, July 21 2025

End Date (if applicable):
Friday, August 7 2026

**Job Description**:
This position reports to the Director, Student Conduct, Accountability and Support and is responsible for the day-to-day operations of the Office of Student Conduct, Accountability and Support (SCAS). The Student Case Coordinator works with students, faculty, and staff to confidentially address a range of student behavioural concerns. Including both academic and non-academic behaviour.

The Student Case Coordinator is responsible for case consultation with relevant faculty staff and administrators, receiving and assessing reports, coordinating appropriate responses, coordinating support to students, and all aspects of student case management.

The Student Case Coordinator acts under college policies to undertake investigations into possible policy violations, renders decisions and formal recommendations, and imposes remedies related to found violations. Additional responsibilities include the design and delivery of educational and training opportunities to the College Community; project planning and implementation as it pertains to the Office’s strategic direction; maintenance of the departmental data base, and the and ongoing development of processes and procedures within the Office.

The Student Case Coordinator is required to maintain currency in best practices associated with student behaviour management in a post-secondary environment and work with a high volume of information and materials that are of a confidential and/or sensitive nature within a high stress, time pressured environment.

Qualifications Required:
Education & Experience:
- Bachelor's degree in related field.- Minimum of five (5) years related experience in a post-secondary institution, preferably within a student services department.- An equivalent combination of education and experience may be considered.

Skills & Abilities:
- Formal training in one or more of conflict resolution, alternate dispute resolution, restorative justice, trauma informed interviewing, and violence/risk management is an asset.- Thorough knowledge of administrative law principles- Thorough knowledge of interviewing and fact-finding techniques.- Thorough knowledge of report writing and presenting.- Thorough knowledge of equity, diversity, and inclusion principles and practices.- Experience supporting individuals from diverse populations and from equity-seeking groups.- Experience developing and implementing training, promotional strategies, policies, and procedures.- Experience working knowledge of the BC College and Institute Act, The BC Human Rights Code, Sexual Violence and Misconduct Policy Act, Freedom of Information and Protection of Privacy Act, BC Occupational Health and Safety Regulations,-
- Experience with project planning, event organizing.- Considerable knowledge of business English, spelling, punctuation, and arithmetic.- Working knowledge of threat/risk assessment procedures.- Familiarity with sexualized violence and misconduct response processes in a post-secondary environment.

Leadership Competencies:
- Solution orientation - Makes timely decisions and advances solutions that are in the best interest of the College and our students.- Accountability - Fosters and demonstrates a culture of accountability and ownership.- Relationship intelligence - Demonstrates emotional maturity and operates respectfully in all situations and dynamics.- Conflict resolution - Acts with courage to take on tough issues and conversations.- Mobilization of people - Empowers others to be engaged, motivated and resilient through change.- Vision and strategic thinking - Energizes people around the vision and supports team alignment with the strategic plan.- Continuous learning - Cultivates a growth mindset and provides opportunities for development.- Communication - Uses personal interaction, transparency, and language to effectively build trust and commitment.

Why Join Langara?

At Langara College, we support the College’s vision of promoting wellness and fostering personal and professional growth for our employees. We are dedicated to embracing, honoring, and advancing diversity, equity, and inclusion, while offering a competitive and inclusive benefits package that reflects our commitment to overall health, financial se