Student Experience Coordinator

7 days ago


Vancouver, Canada LaSalle College Vancouver Full time

LaSalle College Vancouver is part of the LCI Education Network which is present on 5 continents and has 23 post-secondary campuses and approximately 3,000 employees who support more than 17,000 students worldwide each year. From one country to the next, LCI Education favors the harmonization of its programs, which makes for greater flexibility, better control over the quality of its services, and deeper respect towards the various cultures it works with.

LaSalle College Vancouver offers a variety of design-based programs that respond to professional demands. Thanks to our reputation and continuous industry involvement, our experienced and dynamic teachers are passionate about providing world class instruction - both theoretical and practical - to our students.

**Student Experience Coordinator**
- LaSalle College Vancouver is part of the LCI Education Network which is present on 5 continents and has 23 post
- secondary campuses and approximately 2,000 employees who support more than 12,000 students worldwide each year. From one country to the next, LCI Education favors the harmonization of its programs, which makes for greater flexibility, better control over the quality of its services, and deeper respect towards the various cultures it works with.- LaSalle College Vancouver offers a variety of design-based programs that respond to professional demands. Thanks to our reputation and continuous industry involvement, our experienced and dynamic teachers are passionate about providing world class instruction - both theoretical and practical - to our students.- Position Summary:- The Student Experience Coordinator provides our students with opportunities to develop their engagement within the school and the community. They are an integral part of student life as they plan student events and activities from the first day on campus to convocation.- Key Responsibilities:
- Coordinate the development and facilitation of extra-curricular and co-curricular activities/programs that promote personal growth and student success
- Collaborate with the Strategic Enrolment Committee in the development and implementation of programs that improve student persistence i.e. peer tutoring program
- Coordinate production of quarterly calendar of events for students and work with student services staff to execute these events
- Prepare publicity and promotion of activities, programs, and events for students
- Coordinate all relevant student experience/events communications to students through MIO
- Involved in all events related to students (portfolio, convocation, orientation, fashion show, clubs)
- Provide Wellness Services related to student individual well being, including, guidance, support, and referrals to the Student Assistance Program, professional counselling as appropriate
- Develop and advise a Student Leadership Group
- Model and facilitate enthusiasm in developing a sense of community for LCV students
- Connect students with community groups and organizations through initiatives and activities
- Advocate for quality student experiences with all stakeholders
- Key Relationships:
- Student Services personnel at LaSalle College Vancouver
- Employees and students of LaSalle College Vancouver
- College Leadership Team
- Key Managers
- Job Requirements:
- Knowledge:
- Bachelor’s degree in business administration, marketing profile or communication, or equivalent
- 2 to 3 years’ experience in Student Services, Student Events or in a similar position
- Tech and media savvy with experience using multiple software platforms
- Previous experience utilizing a Customer Relationship Management (CRM) database would be an asset
- Previous experience working in Higher Education would be an asset
- Skills:
- MS Office skills and comfortable utilizing a variety of IT systems including, but not limited to, an intranet, databases, etc.
- Superior organizational and problem-solving skills
- Excellent oral and written communication skills
- Strong interpersonal skills
- Abilities and Attributes:
- Tact and diplomacy when working with students of all walks of life
- Ability to work collaboratively
- Plan, coordinate and execute the related workload
- Understand and demonstrate the importance of confidentiality
- Successfully manage events within the intended budget
- Team player with a positive attitude and strong work ethic
- Listen effectively and respond appropriately
- Work independently, and effectively, under pressure and with mínimal supervision
- Adapt to changing assignments and juggle multiple, and sometimes competing, priorities
- Deal with ambiguity and successfully met deadlines
- All employees at LaSalle College Vancouver are defined by key attributes which we value. These key attributes are: action oriented, innovative/creative, resourceful, respects peoples’ individuality and differences, engaging/effective communicator, committed to sharing knowledge and best practices, have a global perspective, embraces change, cli



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