Housekeeping Supervisor

Job Description:
Amica Bayview Gardens

**Job Title**: Housekeeping Supervisor**Portfolio**:Operations

**Reports to**: Community Operations Manager

**Department**: Environmental Services

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**JOB SUMMARY**

The Housekeeping Supervisor is primarily responsible for planning, organizing, assigning, inspecting, developing, and directing the day to day functions of Housekeeping department ensuring high standards of cleanliness throughout the Community. Manages and oversees Housekeepers.

**KEY DUTIES**
- **
Direct and assign duties to Housekeepers to ensure high standards of cleanliness throughout the community.**:

- ** Establish cleaning schedule (daily, weekly, monthly, etc.).**:

- **Order housekeeping supplies and equipment in consultation with Executive Director, take periodic inventories, and train new and current Team Members.**:

- ** Maintain established Department policies and procedures regarding quality assurance, safety, environmental and infection control and promote a high standard of quality work and Resident satisfaction.**:

- **Monitor and inspect the work performed by Housekeeping Team Members.**:

- ** Respond timely to residents/Team Members calls and diligently seek to resolve problems as they arise.**:

- ** Ensure Daily and weekly inspections of suites and common areas are completed and signed off.**:

- ** Oversees new hire orientation for department.**:

- ** Responsible for safety of Team Members and proper handling procedures of chemicals.**
- **
Keeps the General Manager promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.**:

- ** Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.**:

- ** Ensures that the work environment is safe and healthy. Ensures that own work is carried out in accordance with applicable environmental, health and safety legislation, policies and procedures and all other legislation, policies and procedures relevant to the work.**:

- **Perform other related duties consistent with the duties outlined above as assigned or in support of community operations as assigned.**

**STATEMENT OF (**MINIMUM**) QUALIFICATIONS**

**Education**:

- High School Diploma

**License/Designation**:

- N/A

**Experience**:

- Two (2) year supervisory experience in a Housekeeping environment

**Knowledge**:

- General understanding of cleaning best practices and methods, chemicals and equipment used in cleaning
- Basic knowledge of legislative regulations and policies related to housekeeping
- Applicable health and safety legislation, including the rights and duties of workers

**Competencies, Skills & Abilities**:

- Ability to work independently
- Ability to follow oral and verbal instructions
- Strong verbal and interpersonal communication skills
- Ability to meet physical demands of the job
- Ability to develop and maintain effective working relationships with a wide variety of people
- Excellent organizational and time management skills
- Ability to treat residents with respect, dignity and care
- Ability to maintain privacy and confidentiality of resident information
- Ability to work in a flexible environment to meet the needs of the residents, including weekend and holiday coverage, as required

**Personal Suitability**:

- Demonstrates a strong desire to serve and care for seniors
- Open, friendly and responsive
- Trustworthy, courteous and professional
- Shows initiative and commitment to excellence
- Resident centered

**Desirable Qualifications**:

- Previous experience in a senior living environment

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