Housekeeping Supervisor

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
**Job Title**: Supervisor, Housekeeping
**Location**: North Vancouver
**Department**: Housekeeping
**Reports to**: Manager, Housekeeping
**Role Status**: Permanent Full-Time
ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive atmosphere where service excellence is top priority are encourages to apply.
**JOB SUMMARY**:
The primary role of a Housekeeping Supervisor is to supervise and coordinate the activities of the Housekeeping Department.
**ESSENTIAL JOB FUNCTIONS**:

- Provide a clean, well-maintained Chalet by supervising the housekeeping operations
- Identifies problem areas and formulates solutions
- Conducts continual inspections to determine the Chalet’s overall level of cleanliness; performs follow up Maintenance of the chalet and guest cabins in accordance with GMR standard (washrooms cleaning, removal of garbage/recycling/composting (represent at least 35% of the job), window cleaning, sweeping)
- Ensure proper procedures are followed to ensure guest safety
- Constantly monitor all working parts of the chalet and replace as necessary (changing light bulbs; use of a ladder) can take 2 to 3 hours a week.
- Drives the implementation of company programs by motivating and supporting staff
- Manages through unusual events to keep Chalet operating standard (put dance floor together, install stage (heavy and sometimes have to be move through stairwells)
- Communicates clearly, concisely and accurately to ensure effective operation in the Chalet.

SUPERVISORY RESPONSIBILITY
- Schedules according to forecasted traffic or weather
- Oversees all inventory, purchasing, disbursement and costs control of all kitchen rags, cleaning supplies, customer room, restroom supplies, laundry supplies, machines and equipment
- Assures Housekeeping department operated within approved budget

REQUIRED QUALIFICATIONS AND ABILITIES
- WHMIS Certification
- At least 2 years of janitor experience
- Knowledge on computer (outlook; excel; Microsoft)

WORKING CONDITIONS
- Working Indoors and Outbuildings
- Deal with cleaning chemicals
- Able to safely lift up to 40lbs
- Work on your feet most of the time

COMPENSATION AND BENEFITS
$21.62 to $25.28 per hour
All positions are eligible for the following benefits and perks:

- Free Seasonal Access Pass
- Discounts at the resort’s restaurants, retail, and rental outlets
- Referral Bonus Program
- Public Transit subsidies
- Free or discounted lift tickets at many other resorts (winter/summer)
- Access to free Employee and Family Assistance Program
- Excellent training and professional development
- Northland Properties friends and family discounts program including hotels, restaurants, and recreation.

**Full-time, year-round positions are also eligible for these**:

- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
- RRSP matching plan after 1 year of service
- Free access passes for dependents

DISCLAIMER
The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
EQUAL OPPORTUNITY EMPLOYER
Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.