Office Administrator

Come join Canada’s hardware incubation facility for the creation, education, development, and commercialization of physical consumer products MAKO Design + Invent is looking for a rockstar Office Coordinator to join our Toronto office as a great addition to our energetic, growing, modern, and exciting organization. Est 1999, Mako Design has 4 studios from coast to coast, has won over 25 design and business awards, and is the design firm of record for many great organizations like the Make48 TV Show, CircuitLanch, LaunchBoom, Platform88, RetailBound, and many more, along with being the host of the physical product development industry’s largest podcast, The Product Startup Podcast.

The Office Coordinator serves as the first point of contact for Mako Design. The Office Coordinator must be enthusiastic and committed and will bring professionalism and poise. The Office Coordinator must have proven efficiency in providing administrative support and dealing capably with leads and queries.

**Mandatory for the Office Coordinator Role (READ THIS BEFORE APPLYING)**:

- Must have 3 years of experience in an Administrative Role
- Is extremely detail-oriented and organized
- Can handle multiple different tasks throughout the day (it's a very fast-paced and ever-changing role)
- Positive and energetic on the phones

**Ideal for the Office Coordinator Role**:

- You’re ambitious and are continuously challenging yourself to improve your overall performance and your skills
- You have excellent organizational and interpersonal skills
- You can pick up new tasks and knowledge quickly
- You have strong verbal and written communication skills
- You have a high level of discretion, particularly when dealing with confidential matters
- You are motivated and demonstrate the ability to take the initiative and make decisions
- You have strong attention to detail, with accuracy & thoroughness in all areas of your work
- Able to handle a high volume of time-sensitive tasks (a high level of time management skills is essential)
- Ability to work with mínimal supervision
- Ability to multitask and prioritize in a fast-paced environment
- Interest in Product Development and Social Media/SEO

**Key Responsibilities for the Office Coordinator Role**:

- Mainly, you will be responsible for managing administrative tasks for the office. Here are some additional responsibilities:

- Creating new organizational processes around new business requirements
- Tracking results against set targets and look for continuous improvement
- Look for continuous improvement and efficiencies
- Supporting day-to-day management of schedules
- Organizing meetings and providing administrative support to the office
- Data entry, preparing invoices, sending bill reminders, filing paperwork, and contacting clients to discuss their accounts
- Processing and recording transactions
- Coordinate and prepare inbound and outbound shipments

**About MAKO**

MAKO is North America’s largest and premier product design firm. Winner of Growth500, Red Dot, Inc5000, Entrepreneur360, Lux Top ID Firm in North America, CreativePool award, and many more. We are a progressive and modern full-service physical consumer product industrial design & engineering firm working out of creative open-concept office spaces in downtown Austin, San Francisco, Miami, and Toronto. We work with small business clients to bring their visions into reality by focusing on the elements of their project that matter most to ensure they have the best chance at market success - From concept to design, prototyping to patenting, and production to store shelves. We are fast-paced, forward-thinking, and constantly challenging ourselves to be the best of the best. Our clients count on the fact that we are extremely dedicated to their projects. Our team members genuinely take ownership and personal pride in the projects they get to work on.

**MAKO Perks**

Why work for the best of the best in North American product design for hardware startups? Here are a few reasons:

- Hybrid Office/Home
- FlexDays (shift your workday up or back).
- Want to work in Toronto, Austin, or Miami for the week? Go for it
- Beer O’Clock every Friday (A Mako tradition since the early 2000s).
- Free learning/courses/etc. about whatever you want to perfect your craft.
- And of course, working with hundreds of awesome products and startups

**How To Apply**:
If you’re interested in joining the MAKO Design + Invent family; send us your cover letter that includes your WPM (tell us why you would love to work at MAKO Design and Invent, why you would be best for the role and something interesting about you). We’re really excited to learn more about you

We thank all applicants for their interest, however only those being considered for an interview will be contacted(don’t worry, it won’t be your usual stuffy interview).

MAKO Design and Invent is committed to diversity and inclusivity in employment. MAKO Design and Invent