Product Officer

**Primary Locations**:Montreal, Quebec**:
**Attendance**:Hybrid**:
**Employee Status**:Temporary**:
**Timeframe**:12 months**:
**Schedule**:Full-time**:
A career as Product Office, Global Payment Solutions means providing coordination and consulting support to the Bank's product managers and distribution channels to develop winning solutions for our clients. In addition, you will need to know and understand end-to-end processes to be able to develop tools and work processes that aim to improve the customer and employee experience. It is with your knowledge in the payments and treasury sector that you will be able to take charge of the activities and provide solutions.

Your role:

- Know and understand end-to-end processes to develop tools and work processes that aim to improve the customer and employee experience.
- Define the product strategy while fostering an environment focused on collaboration and sharing successes in collaboration with different stakeholders.
- Identify product risks and conduct in-depth risk analyses, taking charge of IHL (Product Approval and Review Committee) process activities, conducting action plans and implementing controls to protect the Bank and its clients.
- Establish clear, concise and effective documentation and maintain product procedures and policies
- Represent the team at various internal governance forums
- Continuously monitor our competitors' practices and prices.
- Help establish impacts and solutions during technological incidents and crisis units, and implement corrective measures. Follow the resolution steps and communicate the impacts to the various stakeholders.
- Act as an expert for the various teams at the bank.

Your team:
Join a dynamic and innovative team that is actively working to achieve the Bank's mission. The payments industry is undergoing an extraordinary transformation on a global scale. The speed at which these changes are occurring is unprecedented, and this represents an opportunity for the Bank to ensure it is well positioned for this transformation. You will report to the Senior Director, International Payments.

Hybrid work:
We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer hybrid work (remote and in the office), work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it’s important to you.

Temporary position lasting 12 months.

Required competencies:

- Bachelor's degree related to the sector of activity and five years of relevant experience OR master's degree related to the sector of activity and three years of relevant experience OR university certificate/PUB 1st cycle and seven years of relevant experience
- Knowledge of the payments and cash management industry (SBI-E, SBI-Mobile, SWIFT, ISO 20022, electronic funds transfers, drafts and settlements)
- Knowledge of risk management principles
- Good knowledge of Jira
- Ability to prioritize and coordinate various competing projects and work requests
- Excellent command of the Microsoft suite (Excel, PowerPoint, Word, Visio)
- Bilingualism French/English necessary, because you frequently interact with our suppliers or partners speaking a language other than French

Preferred competencies:

- Experience in project management and delivery, desirable
- Communication, presentation and interpersonal skills
- Autonomy, rigor and analytical skills

Your benefits:
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

We're putting people first:
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives.

Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.
- Ready to live your ambitions?