IT Systems Administrator

6 days ago

Fergus, Canada CGC Group Full time

**Job Overview**
The IT Systems Administrator role will support CGC Group locally and also receive support and backup from our extended NIBE IT North America team. Primary location of this position can be either our Fergus facility or in our Mississauga office with travel between the two locations as needed.

This role is responsible for overseeing the maintenance and security of the company intranets and computer systems. Duties include assigning and maintaining user access, installing and maintaining software, responding to employee concerns relating to IT, troubleshooting IT issues, and writing policy documents and training materials for employees. Manages servers, network equipment, and other related IT infrastructure. Coordinates with company leadership to determine new technologies and enhancements for company’s systems.

**Roles & Responsibilities**:

- Sets up and maintains user access for all employees
- Imlements & manages user and network security
- Ensures security through access controls, backups and firewalls
- Builds and modifies custom reports within multiple platforms
- Researches, recommends, and purchases new hardware and software
- Installs and maintains new software & hardware ensuring licensing laws are followed
- Manages and maintains file servers software and hardware
- Writes documents for user-training and support
- Manages secure network access for remote usersAudits network security and compliance requirements
- Follows all processes and procedures in place and identifies areas for continuous improvement
- Compliance and understanding of all Quality, Environmental, Health and Safety policies and procedures
- Other duties as assigned

**Additional Duties/Responsibilities**:

- Support company initiatives to build tools, dashboards, and apps that make the way our employees work easier, quicker, and more informed
- Building and maintaining mobile apps in MS Power Apps/Teams
- Facilitate the completion of a company-wide performance dashboard
- Develop solutions within the organization’s available technology stack

**Education & Experience**:

- Postsecondary education in Information Technology, Computer Science, Network Engineer or a related discipline
- 3-5 years’ experience working with Microsoft server, systems, and software environment required
- Previous experience designing and implementing reporting solutions (Excel, PowerBI, etc.)
- Previous exposure/experience working in a manufacturing environment with ERP systems would be an asset

**Knowledge/Skills**:

- Demonstrate sound work ethics
- Strong analytical and troubleshooting skills, software installation and maintenance
- Excellent written and verbal communication skills
- Able to work independently as well as with a team, to establish and maintain effective working relationships with internal and external customers/vendors
- Ability to multi-task in a fast-paced environment
- Ability to maintain a high level of accuracy

Join us in this exciting opportunity where you can leverage your technical skills while contributing to the success of our organization

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

**Experience**:

- system administration: 3 years (preferred)

Work Location: In person

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