Medical Office Administrator/assistant

2 weeks ago

Fergus, Canada Grand River Physiotherapy Full time

Grand River Physiotherapy is a well-established physiotherapy clinic in Fergus, Ontario. Our first clinic opened in 1999, and we added our second location in 2021 in the Trailside Medical Centre. We are looking for a part-time Clinic Office Administrator to join our growing team.

If you want to be a part of a really fun place to work, a place where people are happy to go to experience excellence in their physiotherapy care in a positive, welcoming, upbeat environment; where our friendly staff are proud and passionate about the care that they deliver; in a community that has retained its incredible small-town charm even as the development and population expand rapidlythen Grand River Physiotherapy is the place for you

**Duties**

As a Clinic Office Administrator, duties will include (but are not limited to):

- Organizing and scheduling appointments, contacting patients to confirm appointments and provide relevant information about the clinic
- Manage appointment schedule with efficiency to fill vacancies with patients who are on the waiting list
- Communicate to the physiotherapists and other staff any relevant information regarding patient care
- Maintain strict confidentiality and professionalism
- Using EMR system to schedule, bill, and enter client data
- Billing a variety of health insurance benefits
- Update inventory and place orders when needed
- Other day-to-day operations (laundry, cleaning and tidying etc.)

**Qualifications**
- Minimum 2 years of medical office administrative experience or experience in the health sector
- An aptitude for computers, including very strong skills using electronic scheduling and Microsoft Office
- Experience in receptionist duties and using a multi-line phone system
- Experience with taking payments - managing a POS system, taking cash
- Experience acting professionally in a customer service role
- Ability to perform a variety of clerical tasks efficiently and accurately
- Post-secondary education in medical office/admin preferred

**Skills**
- Organized and able to multi-task
- Possesses a strong ability to work independently and with a team
- Excels in a quick-paced environment, while using excellent communication skills
- Handle administrative requests from physiotherapists and massage therapists
- Organizing and scheduling appointments with electronic medical system
- Strong skills with billing and dealing with extended health benefit accounts

Expected start date: November 18, 2024

**Job Types**: Part-time, Permanent

**Salary**: $19.00-23.00 per hour

**Job Types**: Part-time, Permanent

Pay: $19.00-$23.00 per hour

**Benefits**:

- On-site parking
- Paid time off
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Fergus, ON N1M 2R2: reliably commute or plan to relocate before starting work (required)

**Education**:

- DCS / DEC (required)

**Experience**:

- Medical office: 2 years (required)
- medical receptionist: 2 years (required)

Work Location: In person

Expected start date: 2024-11-18

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