Sales Leader

4 days ago

Surrey, Canada Excel Jewellers Ltd Full time

Excel Jewellers has been in business for over 23 years and is the destination for Diamond Engagement Rings and Wedding bands in the Fraser Valley. We are known for unique and distinguished designs and exceptional service. We carry one of the most luxurious bridal brands such as Verragio and Gabriel & Co. We have a master goldsmith on site that provides in house jewellery repairs and custom designs. We are a small family business owner/manager and staff working closely with each other.

We are currently looking for a sales leader who is sales and customer-service oriented to lead our team in Guildford Town Center. We offer hourly wage with monthly bonuses and incentives (wages will be dependent on the applicant's experience & qualifications), staff discounts, advance education reimbursements, plus Dental/Medical/Travel insurance benefits.

**Responsibilities**:

- Leader on the sales floor, leading a team of 3-4 sales staff
- Managing store tasks (scheduling, social media marketing, merchandising)
- Management tasks (key holder, hiring and training, mentoring new staff)
- Achieve personal sales goals while supporting the goals of the team.
- Build lasting relationships with customers by contacting them to follow up on purchases, repairs, custom designs, suggest new merchandise and invite them to upcoming events.
- Educate customers while exceeding their shopping experience expectations.
- Consistently seek new product knowledge to act as an expert for the customer
- Work as a team leader to ensure each client has the best shopping experience.
- Consistently seek new clients by reach out to family, friends and the community.
- Perform daily tasks including selling fine jewellery, selling extended service plan, taking in special orders, taking in repairs, stock count, merchandising, jewellery and display cleaning, general cleaning of showroom/back office and some clerical duties.
- Maintain a relax and stress-free atmosphere where everyone feel valued and enjoy being at work.

Job Requirements:

- Must have Excellent computer skills, accompanied by proficient typing skills
- Must be a quick learner, strong communication skills, good listener, punctual, organized, accurate and detail oriented.
- Excellent problem-solving abilities, good decision maker
- Ability to provide top notch customer service and follow-up skills, Excellent English written and verbal communication skills.
- Patient, ability to work well with different people in different environments, multi tasking with mínimal supervision.
- Required to work a flexible schedule based on business needs that includes, evenings, weekends and holidays.

We sincerely thank all applicants, however we will only be contacting those who are being called for an interview.

**Salary**: $40,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 2 years (required)

Work Location: One location

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