Count Office Administrator

**Primary Function**: Responsible for in-hall accounting and bookkeeping, daily balancing of session sales and prizing, preparing bank deposits, and preparation of all financial documents and reports.

**Supervision**: Works under direct supervision of the facility’s Operations Manager and indirect supervision of the Corporate Administrator (feeding into the Corporate Finance team).

**Role and Responsibilities include and are not limited to**:

- Perform daily drop/cash count for all Cabinet Games, reconcile to the Gaming Management System, and balance the Cabinet Games cash and voucher flow.
- Perform cash out for the previous day for all bingo and gaming sales and snack bar sales, counting all cash and preparing bank deposits.
- Complete Daily Report for Head Office by reconciling all cash on hand to sales and prizes (generated from GMS, BMS or Touch Bistro).
- Investigate and troubleshoot all variances and discrepancies. Submitted paperwork must reconcile with no differences and/or notes.
- Review camera footage to aid in discovering cash variances and poor cash handling practices.
- Drop, reconcile, and reload ATM and TITO redemption machines daily, using Cabinet Games drop cash.
- Learn all new systems being integrated into the site and work to become an expert in these systems (i.e. Moneris, Bingo Management System, Gaming Management System, Ticket Redemption Machines, ATM machines, NetSuite ERP software, etc).
- Train all secondary Administrators in all aspects of this job description, so they can accurately and proficiently complete the Administrator role on any day when supervision is not possible.
- Prepare weekly/monthly reports with sales and prize information for OLG purposes.
- Conduct inventory counts at month-end for Head Office, recording and reporting accurate inventory balances.
- Maintain responsibility for all floats within the safe, reconcile these floats and ensure correct replenishment.
- Paper inventory management, including paper room inventory report, completing necessary corrections to inventory according to paper count.
- Work cooperatively with OLG providing information in a timely and professional manner.
- Prepare prizing spreadsheet on a daily basis to reconcile the total monthly report.
- Adjust session summaries according to paper inventory.
- Process lottery ticket order and balance lottery invoices.
- Process inventory order and record in inventory management system.
- Prepare monthly compliance checklist and maintain compliance binder.
- Run analysis reports for operational trends and review with Operations Manager.
- Understand and respond to customer inquiries regarding bingo programs, Red 7, promotions, and any other product or service offered at the Gaming Centre.
- Undertake other tasks and housekeeping duties as assigned by the Operations Manager.
- Operate in accordance with Delta Bingo & Gaming’s Standard Operating Procedures.

**Mandatory requirements of the role are as follows**:

- Knowledge of cash handling and balancing procedures.
- Bookkeeping knowledge is an asset but not required.
- Basic computer knowledge including proficient knowledge of Microsoft Office.
- Ability to travel between GTA locations as requested by Corporate Management.
- A natural leader who can communicate effectively with customers and colleagues.
- Ability to train other employees in a positive and supportive manner
- Ability to identify inaccuracies and use problem solving and investigative skills to resolve and correct issues.
- Self-starter with the ability to prioritize tasks and manage multiple projects within specified time frames.
- A proactive team member who is highly service oriented and able to positively react to changing priorities with a ‘can do’ attitude.
- Successfully obtain and maintain a valid AGCO license.
- Comply with the Delta Bingo and Gaming dress code, Code of Ethics, and Employee Handbook, as well as company Standard Operating Procedures.
- Must be able to work all scheduled shifts during the times set out by Management, which could include weekdays and weekends.
- Work co-operatively with co-workers and charity members.
- Must be 18 years of age or older.

**About Delta Bingo & Gaming**:
Founded in 1966, Delta Bingo & Gaming is a proud industry leader with 20 locations and approx. 650 employees in North America. At Delta, our mission is to create unique entertainment experiences that bring people together. As one of Canada’s leading Charitable Gaming Centre Operators, Delta serves over 950 local charities and is honoured to support each local community it is a part of. Delta is licensed under the OLG and regulated by AGCO. Since the inception of Charitable Gaming, $150 Million has been donated to local charities across Ontario.

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- 8