Service Coordinator

7 days ago


Ottawa, Canada Stan's HVAC Systems Inc. Full time

A family owned and operated HVAC company is looking for a full time Service Coordinator.

QUALIFICATIONS
- office experience
- knowledge of the trades industry
- ability to change gears and prioritize quickly, with a sense of urgency
- works well under pressure
- customer service
- must be a team player
- quick learner
- detail orientated
- organizational and multi
- tasking skills
- some scheduling experience
- computer literate
- excellent written and oral communication
- familiar with Ottawa and surrounding area

DUTIES AND TASKS
- schedule maintenance and service calls
- follow up on service calls
- organize technicians for their day
- order parts and equipment necessary for service calls
- out bound calls to schedule clients for their yearly maintenance or parts plans

Must be outgoing and have a sense of humour as well as like dogs - We have a shop dog.

Salary is negotiable and will be commensurate with experience. Benefits after 3 months.

Schedule:

- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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