Current jobs related to Bilingual Donor Relations Coordinator - Burlington - Islamic Relief Canada


  • Burlington, Canada Islamic Relief Canada Full time

    Job Title: Donor Relations Coordinator Status: Full time, 1 yr contract Location: Burlington, ON (in person) Department: Donor Relations Essential Duties and Responsibilities: Customer Service and Administrative - Manage all incoming and outgoing French inquiries - Document donor concerns and requests on our current management tool - Assign tasks related...


  • Burlington, Canada Islamic Relief Canada Full time

    **Status**: Full time, I year contract **Location**: Burlington, ON (Hybrid) - may be required to come into office 2 days a week" **Department**: Donor Relations **Salary**: $54,000 - $60,000 **About Islamic Relief**: Islamic Relief is a faith-based relief and development agency working to


  • Burlington, Canada Islamic Relief Canada Full time

    **Job Title**: Donor Relations Administrator **Status**: 4 month contract, FT hourly (hours may be flexible) **Positions**: 6 **Location**: Burlington, ON (Hybrid) - may be required to come into office 2 days a week **Department**: Donor Relations **Essential Duties and Responsibilities**: Donor Retention/ Customer Service Contribute to various...


  • Burlington, Canada Halton Women s Place Full time

    **Position Type**: Temporary Part-Time (1 year, with possibility of extension) **Reports To**: Director, Philanthropy & Community Engagement **Location**: Burlington, may be required to work from Milton when needed **Hours**: 21 hours per week, 3 days a week **Wage**: $25 per hour **Application Deadline**: August 24, 2025 **Position Summary** **Key...


  • Burlington, Ontario, Canada Bilingual Source Full time

    Bilingual Order Management & Customer Service Representative (French required)IntroductionAre you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. This is an excellent...


  • Burlington, Canada Bilingual Source Full time

    Bilingual Order Management & Customer Service Representative (French required) Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. You will manage the full order...


  • Burlington, Canada Bilingual Source Full time

    2 days ago Be among the first 25 applicantsThis range is provided by Bilingual Source. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeCA$50,000.00/yr - CA$60,000.00/yrDirect message the job poster from Bilingual SourcePresident of Bilingual Source | Recruitment Principles | Influencing...


  • Burlington, Canada Bilingual Source Full time

    Bilingual Order Management & Customer Service Representative (French required)IntroductionAre you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. This is an excellent...


  • burlington, Canada Bilingual Source Full time

    Bilingual Order Management & Customer Service Representative (French required)IntroductionAre you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. This is an excellent...


  • Burlington, Canada Bilingual Source Full time

    Bilingual Order Management & Customer Service Representative (French required) Introduction Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. This is an excellent...

Bilingual Donor Relations Coordinator

2 weeks ago


Burlington, Canada Islamic Relief Canada Full time

**Job Title**: Bilingual Donor Relations Coordinator **Status**:Full time, I yr contract **Location**: Burlington, ON (Hybrid) - may be required to come into office 2 days a week" **Department**: Donor Relations **Essential Duties and Responsibilities**: **_ Customer Service and Administrative_** - Manage all incoming and outgoing French inquiries - Document donor concerns and requests on our current management tool - Assign tasks related to incoming inquiries to relevant personnel within the organization - Follow up on incomplete tasks and complaints - Develop quarterly reports for outstanding requests and escalate to relevant departments - Contact donors with completed or failed payments to update their payment information any ongoing donations - Input pledges in donor database and follow up with donors with regards to their request post events - Manage and improve various ongoing processes under ownership in order to retain donors - Develop and execute a communication strategy through assessing retention patterns within developed metrics - Contribute to our various campaigns through processing donations accurately - Log daily mail on the mail log - Update invalid donor entries on Raiser’s Edge - Complete any other Ad hoc tasks assigned by the donor care manager **_ Orphan Sponsorship Program Reporting_** - Extracting accurate donor data from our database - Creating donor profiles for new records - Allocating orphan sponsors, a child in need according to preference - Generating, editing, and preparing the reports to be sent to donors with high accuracy - Highlighting any errors and taking necessary steps to make corrections - Reporting to donors about their respective sponsored child - Providing annual updates to donors related to their sponsored orphans - Coordinate with field offices to process and log any donor requests related to the orphan sponsorship program - Reconciling quarterly payments for orphans - Updating any errors and informing respective donors accordingly **_ Reporting and Other tasks_** - Manage the documentation and reporting related to individual campaigns - Educate the donors by sending any donor stewardship reports related to different projects after our campaigns to build and maintain donor relations - Any other Ad hoc tasks assigned by the donor care manager, and/or team lead **Qualifications and Requirements**: - 1-2 years of experience related to customer service and data management - Post-Secondary Education; University degree preferred - Proficiency in MS Excel is an asset - Proficiency with Gmail and select add-ons (mail merge) - Proficient written in English and French (oral and written) - Is able to prioritize and reprioritize to meet donor needs, stay organized and meet deadlines as set - Requires strong attention to detail with the ability to perform tasks with accuracy in the absence of supervision - Manages to balance accuracy and efficiency of work, and meet deadlines while multitasking - Works well independently and in a team environment with a diverse group of people - Basic mathematical skills required - Self-motivated, takes initiative and has the ability to follow instructions - Experience with Raiser’s Edge is an asset; ability to learn new databases quickly - ** Must be eligible to work in Canada**: - ** Available to work flexible hours, additional as required** o6OAKspQDv