Client Service and Support Representative

2 days ago


Burlington, Canada Bilingual Source Full time

Bilingual Order Management & Customer Service Representative (French required) Are you looking for long-term stability in a role where your attention to detail and bilingual skills make a daily impact? Our client is seeking a Bilingual Order Management & Customer Service Representative (French required) to join their team. You will manage the full order lifecycle, supporting customers and vendors in both French and English. From initial quote requests through order fulfillment and post-sale follow-up, you will be the go-to contact for ensuring smooth and accurate transactions. This role combines elements of purchasing, logistics coordination, and customer service. Respond to inquiries in French and English by phone and email • Follow up with suppliers to confirm delivery schedules and manage backorders • Collaborate with internal teams to ensure seamless customer support Fluency in French and English, spoken and written • Previous experience in customer service, purchasing, or order management • Competitive salary: $Comprehensive benefits package including health, dental, and life insurance • Consistent weekday schedule with no evenings or weekends • Paid training and ongoing support from a stable, experienced team • This is a dependable, long-term opportunity with a respected employer who values structure, teamwork, and consistency. You’ll be supported in your role with thorough training and clear expectations, allowing you to build a stable career using your bilingual skills in a calm and professional setting. Bilingual Source uses artificial intelligence (AI) technology to assist in screening and assessing applicants for this position. This technology helps us match your unique language skills and professional experience with the specific needs of our clients. This position is available immediately. Our client is currently seeking Bilingual Order Management & Customer Service Representative (French required).



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