Front Desk Receptionist

1 day ago

Stoney Creek, Canada Wellspring Health and Wellness Clinic Full time

**About us**

Wellspring Health and Wellness Clinic is a small business in Stoney Creek, ON L8G 1B8. We are professional and customer-centric.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Wellness programs

Front Desk Receptionist

**Duties**:

- Greet and welcome patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage the appointment calendar
- Check-in patients, verify insurance information, and collect necessary paperwork
- Maintain patient records and update information as needed
- Assist with billing and insurance claims processing
- Handle general clerical tasks such as filing, faxing, and scanning documents
- Coordinate with therapists to ensure smooth patient flow
- Provide excellent customer service and address patient inquiries or concerns

**Skills**:

- Previous experience working in a medical or wellness clinic preferred
- Proficient in using Jane or similar software for scheduling and documentation
- Strong organizational skills with attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks effectively
- Friendly and professional demeanor with a customer service mindset

**Job Types**: Full-time, Part-time

Expected hours: No less than 24 per week

**Benefits**:

- Casual dress
- Flexible schedule
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay

Ability to commute/relocate:

- Stoney Creek, ON L8G 1B8: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (required)
- Jane software: 1 year (required)

Work Location: In person

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