Hiring An Experienced Shift Manager

2 weeks ago

Vancouver, Canada Bimini’s Neighbourhood Pub Full time

Responsibilities
Delegate tasks to restaurant staff and supervise their performance
Maintain a fully-stocked inventory and order food supplies, as needed
Manage dining reservations
Arrange to have shifts covered (e.g. when employees take time off)
Help staff resolve on-the-job challenges
Track daily costs and revenues
Balance the cash register at the end of the shift
Coordinate with suppliers as they deliver food product orders
Ensure client satisfaction and gracefully handle any complaints
Open or close the restaurant (when responsible for the first or last shift)
Inform the next Shift Manager about pending tasks
Report maintenance and training needs

Requirements and skills
Proven experience as a Shift Manager or relevant role in a pub/bar/restaurant
Good knowledge of pub/restaurant operations (like managing reservations and payments)
Availability to work different shifts, including weekends
Basic knowledge of scheduling/bookkeeping procedures
A customer service approach with the ability to manage complaints with professionalism
Excellent organizational skills
Team management abilities
BSc in Restaurant Management, Business Administration or similar field

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