Cash Collection Specialist/sales Admin

3 days ago

Montréal, Canada Ask Locala Full time

Locala’s omnichannel advertising platform leverages granular insights and cutting-edge AI to help marketers efficiently plan, activate, and measure campaigns personalized to the local consumer.Our platform specializes in transforming complex mobility and consumer data into actionable audience insights, fueling advanced media strategies that consistently deliver smarter business outcomes.

Since our inception in 2012, Locala has proudly worked with leading brands across 40 countries.

With over 180 employees around the globe, Locala has offices in the United States, France, Belgium, the UK, Singapore, Malaysia, Italy, Canada and Dubai.

We’re seeking a detail-oriented and collaborative Cash Collection Specialist/Sales Admin Americas to lead billing, cash collection and client account processes across North America. This role partners closely with Finance, Sales, and Customer Success to ensure financial accuracy, timely collections and ongoing process improvements.

This role would report to the Group Accounting Manager based out of France:
**Responsibilities**:
Customers

Be responsible for the North American customer reference system (company name / invoicing contact / reminder contact / payment deadline, etc.)

Be the contact internally (Sales / Account managers / Customer Success) and externally (clients) for any question / treatment of litigation

Accounting follow-up of customers and sales: recording of sales invoices, payments booking/allocation and lettering of customer accounts

Order to cash process

Ensure that the order to cash process is respected: validation of IO and signature before closing

Verify that all North American customer data is complete

Verify that the financial conditions respect the processes in force

Actively participate in the improvement of the O2C process

Be in charge of the invoicing and booking of the services sold, ensuring that the IOs are respected

Ensure the complete invoicing of the services provided

Keep track of sales, as well as their booking and transmission to accounting/audit firms

Collection

Keep track of collections with target collection / qualification of overdue and update of action plan & level of reminder

Be in charge of cash collection follow up with client

Ensure compliance with the collection process in place

Handle customer disputes by ensuring that all stakeholders (internal / external) are moving in the same direction

DSO calculations and reporting

**Qualifications**:
Bachelor's degree in business administration, accounting, finance, or related field preferred

3+ years of Sales admin and collections experience

Good communication skills

Strong analytical and problem-solving skills

Good planning and organizational skills to balance and prioritize work

English is a must

Knowledge of the French language would be a plus

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