Client Representative

2 weeks ago

Toronto, Canada Marsh Full time

We are seeking a talented individual to join our **Surety Bonds Administration** team at **Marsh**. This role will be based in **Toronto**. This is a hybrid role that has a requirement of working at least three days a week in the office. In this position, you will play a crucial role in supporting the administration of surety bonds, ensuring accuracy and efficiency in documentation and client interactions.

**We will count on you to**:

- Assist in day-to-day administration operations associated with issuing surety bonds, ensuring accuracy and timely issuance of client documentation including bonds, prequalification letters, renewal certificates, invoices, and endorsements.
- Work in partnership with client executives to ensure approval of bonds, including the collection of information and presentation to sureties and clients.
- Support in data management and maintenance, preparing bond costing for tenders and final bonds, including primary and prorated return/additional premium costing.
- Provide support in conducting primary and secondary research with client executives on behalf of clients, such as pulling bond liabilities reports and collecting financial information.

**What you need to have**:

- Strong verbal and written communication skills, with proven organizational skills and attention to detail.
- Ability to work independently and within a team-based environment, demonstrating a willingness to learn new concepts and skills.
- Results-oriented with a strong client service focus, capable of handling multiple priorities and deadlines in a fast-paced, dynamic environment.

**What makes you stand out**:

- Strong organizational skills in prioritizing work, multitasking, and consistently meeting deadlines.
- Effective team player with the ability to navigate a corporate environment and communicate clearly, courteously, and professionally with clients and prospective clients.

**Why join our team**:

- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your wellbeing.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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