Customer Care Pdi Representative

1 week ago

King City, Canada Mattdaniels Limited Full time

Job description

Come join our team at Mattdaniels Limited. We are a successful construction and service company providing support and special services to multiple high rise and low rise home builders throughout the GTA.

We are currently looking for a **PDI Customer Care Specialist**

**What will you be doing?**
- Coordinate and conduct Pre-Delivery Inspections on newly built homes.
- Coordinate deficiency repairs on new homes and condo units.
- Communicate with homeowners ensuring a positive experience on their new home purchase.
- Manage deficiency completion and warranty submissions on database.
- Working with the Customer Care Coordinator, set monthly client meeting agendas and prepare monthly progress reports.

**Where will you work?**
- Multiple work sites across the GTA allow us to strategically position our team members for ease of commute.
- PDI Customer Care Specialist will be set up to work remotely on site, from home as well as have a base at our office.

**Do you qualify?**
- Excellent communication skills, attention to detail, time management skills and be able to work independently.
- General knowledge of Tarion Construction Performance Guidelines an asset but not required.
- Builderlynx software experience an asset but not required.
- General computer functions, Outlook, Teams, Excel etc.
- Must possess a valid G drivers license and have a vehicle.

**Salary**: $40,000.00-$60,000.00 per year

**Benefits**:

- Automobile allowance
- Casual dress
- Commuter benefits
- Company events
- Dental care
- On-site parking
- Vision care

Schedule:

- Monday to Friday

Work Location: One location

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