Front Office Manager

Leon’s Moncton is currently looking for a Front office Manager who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, assisting with various tasks responding promptly to customer inquiries and assisting our customers with after sales service. Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

**WHY LEON’S?**
- On-going training and development to ensure your success
- A fast-paced, dynamic, and fun environment with a great team
- A generous employee discount program
- Comprehensive benefits package that includes health and dental coverage*

**WHAT ARE WE LOOKING FOR?**
- Ability to communicate clearly, both written and orally
- Fun, friendly, confident personalities
- Strong problem solving and analytical skills
- Exceptional organizational skills
- Ability to work collaboratively with fellow colleagues
- Ability to interact professionally with our customers

Are you an experienced **Office manager** with experience who is passionate about providing exceptional services to your fellow associates and customers? Then we want to connect with you

Leon’s Furniture in Moncton is currently looking for a Office manager to join their hard-working and client-focused team. The right person for this role will be comfortable digging in and managing office associates and dealing with customers.

**We Are Looking For**:
The right individual is highly organized, and a skilled multitasker. They will be charged to oversee the Front office and all of its Functions including: third party financing, sales order entry, freight management, training front office associates, associate scheduling, interactions with all departments and customers. This position will also work with some accounting, daily financial entries, and reconciliations. They perform accounting tasks such as, general ledger entries, journal entries and record payments and adjustments. They should be able to proactively identify and troubleshoot their own work as well as the work of front office associates.

- Compliance with our systems to ensure that all work assigned is fully completed, by using the tools provided
- Working and reviewing customer accounts with bookkeepers to ensure the customer books are up-to-date;
- Daily invoice and journal entries
- Timely communication with all staff and management
- Build efficiency and effective responsiveness into existing operations, and help define new operational strategies.
- Document all processes and ensure compliance

**CORE VALUES**:

- Good is not enough, Excellence is Essential - Always go the extra mile and exceed expectations to create a great experience
- Extreme Ownership - Own everything in your world. There is no one else to blame
- Win the Day - Work hard and never quit
- Always do the right thing - Act with honesty & integrity to build trust and respect with our customers
- Always care - Serve with compassion
- Excellent communication is key
- Always be learning and making yourself better by having a growth-oriented mindset

**QUALIFICATIONS**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required.

Required Education and/or Experience
- Year-end closing entries
- Microsoft Word, Excel, Google Docs and Sheets
- Google Calendar
- Fluent in French and English well-spoken, and possess strong writing skills
- College degree or enrollment in a college-level accounting program is an asset
- **Language Skills**:

- Ability to read, analyze, and interpret common financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write articles for publication that conform to prescribed style and format. Ability to effectively present information to colleagues, top management, public groups, and individual prospects/clients.
- **Reasoning Ability**:

- ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- **Remuneration and Schedule**

The compensation is in the $22/Hour and the individual will mostly work Monday to Friday, but will be required to work weekends several times a year.

**Job Types**: Full-time, Permanent

Pay: $22.00 per hour

**Education**:

- Secondary School (preferred)

**Experience**:

- Bookkeeping: 1