Front Desk

2 weeks ago

Moncton, New Brunswick, Canada ONE. Commercial Full time

Job Title:
Front Desk & Personal Assistant

Location:
Moncton, New Brunswick

Company:
CENTURY 21 Generation & ONE. Commercial

Company Overview

We are a growing real estate firm based in Moncton, dedicated to providing exceptional service to our clients and raising the standard of professionalism in our local market. We support both residential and commercial real estate activities and pride ourselves on being responsive, detail-oriented, and client-focused.

Position Summary

We are seeking a professional, detail-oriented
Front Desk & Personal Assistant
to support our leadership team and real estate salespeople. This role is a blend of reception, office coordination, and personal assistant responsibilities.

You will be the first point of contact for clients and business partners, manage day-to-day office operations, and provide direct administrative support to selected real estate professionals. This is an excellent opportunity for someone who enjoys a fast-paced environment and wants exposure to the real estate industry.

Key Responsibilities

Front Desk & Client Experience

  • Greet visitors and clients and create a welcoming, professional first impression
  • Answer and direct phone calls; respond to general inquiries by phone, email, and in person
  • Manage reception area and ensure a clean, organized, professional office environment

Administrative & Agent Support

  • Schedule appointments and manage calendars for selected real estate salespeople and leadership
  • Maintain and organize client files, contact databases, and digital records
  • Monitor and respond to incoming emails and general office correspondence
  • Prepare, proofread, and process real estate–related documents and forms
  • Provide administrative support for property listings, showings, offers, and transactions for selected salespeople
  • Coordinate client communication and follow-ups on behalf of the agents (calls, emails, reminders, thank-you notes, etc.)

Marketing & Events Support

  • Assist with preparation of marketing materials (feature sheets, brochures, presentations, etc.)
  • Support basic social media posting and digital communication (Facebook, Instagram, LinkedIn, etc.)
  • Help organize office training sessions, client events, and partner events (invitations, RSVPs, room setup, catering coordination, etc.)

Office Coordination

  • Manage office supplies and place orders as needed
  • Support basic office technology needs (printers, phones, video meeting setup)
  • Assist leadership with personal assistant tasks related to business activities (scheduling, travel arrangements, reminders, follow-ups)

Required Qualifications

  • High school diploma or equivalent (post-secondary education in business or office administration is an asset)
  • Minimum
    1–2 years of administrative, reception, or customer service experience
  • Excellent verbal and written communication skills in English; bilingual in
    English and French
    is a strong asset
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint) and/or Google Workspace (Docs, Sheets, Slides)
  • Strong organizational skills with the ability to prioritize and manage multiple tasks
  • Professional, polished demeanor and strong customer-service orientation
  • Ability to work in a fast-paced, deadline-driven environment

Preferred Skills & Real Estate Exposure

We want to emphasize real estate experience without making it mandatory:

  • Experience in a
    real estate office
    or a related field (e.g., property management, law office, mortgage/financial services, construction, insurance, hospitality) is a strong asset
  • Familiarity with
    real estate CRM systems
    , MLS platforms, or transaction management tools (asset, not required)
  • Basic understanding of real estate processes (listings, showings, offers, closings) or a strong interest in learning
  • Self-motivated and able to work effectively during both busy and slower periods
  • Comfort with social media and digital communication for business purposes
  • Comfortable with cloud-based tools and digital file management

Technical Requirements

  • Strong computer literacy and ability to learn new software quickly
  • Typing speed of at least
    50 WPM
  • Ability to use a multi-line phone system
  • Comfortable working with shared drives, online calendars, and cloud-based tools

Work Conditions

  • Full-time position
    (30–40 hours per week)
  • Primarily
    office-based in Moncton, NB
    with potential hybrid flexibility
  • Occasional overtime may be required (evenings or weekends) for special events, training, or projects
  • Professional business attire is required when in the office or meeting clients

Compensation

  • Competitive salary commensurate with experience
  • Potential for performance-based bonuses
  • Opportunities for professional development and real estate industry exposure

How to Apply

Please submit your
resume
,
cover letter
, and
three references
to

with the subject line:
"Front Desk & Personal Assistant – Application"
.

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