Administrative Assistant

4 days ago

Surrey, Canada SavATree Full time

**Specific Duties**:

- Reception_
- Greet and assist office visitors in a welcoming and courteous manner.
- Process/accept customer payments. (paypal, square, cash, etc)
- Record messages and customer information accurately and promptly.
- Handle BC One Calls and relay information appropriately.
- Maintain spreadsheets for tracking training courses offered to clients.
- Direct calls to the appropriate individual and respond to inquiries.
- Book appointments for customers with the appropriate arborist/manager.
- Provide sales manager support.
- Conduct courtesy, follow up, and reminder calls for clients.
- Maintain spreadsheets for municipal client tree list(s).
- Speak/interact with customers in a professional and courteous manner.
- Provides general information to customers about company and services.
- Data Entry_
- Prepare invoices and statements.
- Record and input client information into Outlook & Arborgold for appointments.
- Inputs proposals into database and prepares work orders/quotes as required.
- Prepare Consulting Reports as required. _ Clerical_
- Responsible for the creation of work orders for various clientele.
- Organize incoming and outgoing mail, faxes, files, invoices, and receipts as required
- Files all correspondence, proposals, and completed work.
- Post reminders around the office for: time sheets, upcoming events as required.
- Keep the office and greeting area for customers tidy and free from clutter/equipment.
- Participate in organizing team events, advertising team education and travel arrangements.

**Qualifications**:

- Minimum Education: high school, office administrative training is preferred.
- At least 2 years of reception/office experience.
- Class 5 Drivers License is an asset.

**Knowledge, Skills & Other Attributes**:

- Excellent interpersonal skills.
- Team building skills.
- Strong communication skills - verbal & written.
- Demonstrates attention to detail.
- Strong organization & time management skills.
- Stress management skills.
- Respectful, honest, & trustworthy.
- Represents company in a professional manner.
- Willingness to help others.
- Moderate to extensive knowledge of office administration & management.
- Analytical decision making & problem-solving skills.
- Practices active listening.
- Perform due diligence & confidentiality measures for sensitive information.
- Demonstrates cultural awareness & sensitivity.
- Approaches earning and work in a flexible manner.
- Supportive & collaborative.

**Relationships**:
Reports To: Office Coordinator, Operations Manager & Owner.

External Reports: Customers, Suppliers, and Third-Party Organizations.

**Working Conditions**:

- Majority of duties will be performed in an open workspace with other office personnel in the area. The office area is separated from the equipment and products/chemicals used by other employees therefore direct exposure to risks are mínimal.
- Normal physical activity is required with occasional light lifting duties up to 40 lbs.
- Considerable amount of time spent at desk/work station for data entry and to monitor phone lines.

**Income**:
$20.00 - $25.00 hourly, depending on experience.

**Benefits**:

- Self Directed Benefits Package
- Medical, Dental, & Insurance Options
- Education/Professional Development Allowance
- Paid Vacation/Holidays
- Paid Birthday Off

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