Administrative Assistant

5 hours ago

Winnipeg, Canada Elite Sports Injury Full time

**Job Overview**
**Administrative Assistant Lead - Physiotherapy Clinic (St. James)**

Are you organized, friendly, and detail-oriented? Elite Sports Injury, one of Winnipeg’s leading physiotherapy companies, is looking for an Administrative Assistant Lead to join our St. James team. As the first face our clients see, you’ll set the tone for a welcoming, professional experience. In this role, you’ll support clinic operations by managing patient scheduling, insurance coordination, and administrative systems, while also leading and supporting your front-desk team. If you’re reliable, proactive, and thrive in a collaborative environment, we’d love to hear from you

**What You’ll Do**
- Greet and check in patients, providing exceptional customer service
- Answer calls from multiple queues, book appointments, and respond to inquiries
- Input and update confidential client records accurately
- Manage WCB, MPI, and insurance claims, including follow-ups and collections
- Maintain office supplies and ensure clinic spaces are organized and clean
- Support social media initiatives by contributing to team content and posting
- Supervise administrative staff and participate in team development and training

**What You Bring**
- 2-3 years of administrative or office support experience
- Strong communication skills and a commitment to customer service excellence
- Proven organizational skills and attention to detail
- Ability to work both independently and within an interdisciplinary team
- Solution-oriented mindset with strong problem-solving skills
- Outgoing, friendly personality with professionalism under pressure
- Proficiency with computers and ability to learn new systems quickly
- Experience in a physiotherapy or healthcare setting is an asset

**What We Offer**
- Positive, supportive, and fun team environment
- Competitive compensation package
- Excellent health and dental benefits
- Regular team bonding and staff appreciation events

**About Elite Sports Injury**

Elite Sports Injury Centres are active-based physiotherapy clinics with locations in St. Vital, Downtown, St. James, Bridgwater, and Transcona. Since 1997, we’ve provided quality-driven, client-focused care through individualized, functionally oriented rehabilitation programs. Our multidisciplinary team of healthcare professionals works collaboratively to help Winnipeggers move better, recover faster, and live without limits.

**Job Types**: Full-time, Permanent

Pay: $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking

Work Location: In person

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