Front Office Assistant
3 days ago
**Front Office Assistant / Customer Support Specialist (Seasonal)**
At **CK Motors**, our mission is simple**:We care for you. And your car.** We are a fast-paced, customer-focused automotive repair shop, dedicated to providing top-notch service and a friendly experience.
**(Canadian cityzen or Permanent resident Only)**
**Are you the one who feels happy delivering amazing customer service? Is your goal to make every customer leave with a smile, fully satisfied with your service?** If so, our business and you share the same mission. At CK Motors, we strive to create **an excellent experience for every customer**.
We are currently looking for a **seasonal Front Office Assistant / Customer Support Specialist** to join our team with growth potential into a **Service Advisor** role.
**Position Summary**:
**Key Responsibilities**:
**Phone Call Handling**:
- Answer inbound calls professionally and courteously.
- Make outbound calls for customer follow-ups and call backs.
- Schedule appointments and relay information to technicians.
**Parts Management**:
- Place orders for parts and track deliveries.
- Receive and process parts, including returns.
- Ensure inventory is organized and accurate.
**Customer Support**:
- Assist technicians and service advisors to provide excellent service.
- Maintain positive interactions with customers and visitors.
- Help ensure a smooth workflow in the shop for a great customer experience.
**Administrative Support**:
- Update customer records, invoices, and service documentation as needed.
- Support daily shop operations and assist the team with ad-hoc tasks.
**Qualifications & Skills**:
- Excellent **phone and communication skills** (verbal and written).
- Strong **organizational skills** and attention to detail.
- Comfortable working in a **fast-paced, team-oriented environment**.
- Experience with **administrative tasks** or **customer service** is preferred.
- Interest in **automotive operations** and willingness to learn.
**Why Join CK Motors**:
- Gain valuable experience and exposure to the **automotive service industry**.
- Work in a **supportive, professional, and friendly environment**.
- Opportunity to **grow into a Service Advisor** position.
- Seasonal position with potential for **long-term employment**.
**How to Apply**:
**Job Types**: Part-time, Seasonal, Internship / Co-op
Contract length: 3 months
Pay: $18.00-$20.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Employee assistance program
- On-site parking
- Paid time off
Ability to commute/relocate:
- Woodbridge, ON L4L 8A3: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Canadian Citizen or Permernant Resident Required
**Experience**:
- Customer Service: 3 years (preferred)
**Language**:
- Fluent English (preferred)
Work Location: In person
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