Human Resources Generalist

2 days ago

Markham, Canada Kiokii and … Inc. Full time

**Who Are We?**

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 15 stores in Canada to-date and more to come
- **We are looking for a Bilingual Human Resources Generalist to join our team.**_

**About the Role**

As a Bilingual Human Resources Generalist, you will lead the development, implementation, and management of human resources policies, procedures, and practices. Including but not limited to

**Policy Development and Review**:

- Review, update, and maintain company policies, ensuring compliance with legal requirements and best practices.
- Develop new policies to address organizational changes, employee needs, and emerging workplace trends.
- Communicate policy changes effectively across the organization and ensure proper implementation.
- Collaborate with leadership to align policies with Kiokii’s values and strategic goals.

**Employee Relations and Engagement**:

- Act as the point of contact for employee concerns, fostering a positive and inclusive work environment.
- Advise managers and employees on HR-related issues, ensuring fair treatment and adherence to policies.
- Develop initiatives to enhance employee engagement, retention, and satisfaction.

**Recruitment and Talent Management**:

- Oversee recruitment processes to attract and retain top talent.
- Support performance management, including evaluations, goal setting, and feedback processes.
- Identify training and development opportunities to build employee skills and career growth.

**Compliance and Risk Management**:

- Ensure compliance with federal, provincial, and local labor laws and regulations.
- Handle sensitive employee data with confidentiality and integrity.
- Conduct investigations and resolve workplace conflicts or grievances in a timely and professional manner.

**HR Operations and Reporting**:

- Manage HR documentation, including employee records, contracts, and performance reviews.
- Monitor and analyze HR metrics to identify trends and areas for improvement.
- Prepare reports for senior management on HR activities and policy updates.

**Strategic HR Initiatives**:

- Partner with leadership to develop and execute HR strategies that support business objectives.
- Lead change management initiatives related to organizational structure, culture, or processes.
- Promote diversity, equity, and inclusion (DEI) across all HR practices.

**What you’ll need**
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 5+ years of HR experience, retail experience is a plus.
- Strong knowledge of employment laws and HR best practices in Canada.
- Excellent written and verbal communication skills.
- Proven ability to handle sensitive and confidential information with discretion.
- Strong interpersonal and conflict-resolution skills.
- Proficiency in HR software and tools, with strong organizational and project management abilities.
- Ability to speak, read, and write in both English and French

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount

**Language**:

- French (required)

Work Location: In person

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