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Healthcare Receptionist Internship

3 weeks ago

Hamilton, Canada Lococo Wellness Clinic Full time

**Lococo Wellness Clinic is a naturopathic clinic and is passionate about helping patients to heal using their bodies innate capabilities.**

**We are looking for an enthusiastic, health conscious receptionist to join our team.**

**We are looking for someone who**:

- **Is proficient in Word, Excel, Powerpoint, Publisher**:

- **Is CPR certified**:

- **Has knowledge of the medical field and alternative medicine considered an asset**:

- **Thrives in a multi-task role**:

- **Enjoys a fast-paced environment**
- **Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.**:

- **Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.**:

- **Keeps patient appointments on schedule by notifying the provider of the patient's arrival; reviewing service delivery compared to schedule; reminding the provider of service delays.**:

- **Manages the schedules and unique needs of 9 practitioners and their patients.**:

- **Maintains a positive work environment for patients; answering patients' questions; maintaining the reception area.**:

- **Ensures availability of treatment information by filing and retrieving patient records.**:

- **Maintains patient accounts by obtaining, recording, and updating personal and financial information.**:

- **Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.**:

- **Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.**:

- **Helps patients in distress in case of emergencies.**:

- **Communicates clearly and efficiently with practitioners to ensure a positive experience for patients**:

- **Protects patients' rights by maintaining confidentiality of personal and financial information.**:

- **Maintains operations by following policies and procedures; reporting needed changes.**:

- **Contributes to team effort by accomplishing related results as needed.**:

- **Any previous accounting and social media knowledge is an asset**:

- **Other duties as assigned.**

**Medical Office Receptionist Skills and Qualifications**:
**Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus**

**Job Types**: Full-time, Internship / Co-op

**Salary**: $17.00-$22.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends