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Healthcare Receptionist Internship

4 weeks ago

Hamilton, Canada Lococo Wellness Clinic Full time

Lococo Wellness Clinic is a naturopathic clinic and is passionate about helping patients to heal using their bodies' innate capabilities.

We are looking for an enthusiastic, health conscious receptionist to join our team

We are looking for someone who:

- Is proficient in Word, Excel, Powerpoint, Publisher
- Is CPR certified (opportunity to complete certification within first week of hiring)
- Has knowledge of the medical field and alternative medicine considered an asset
- Thrives in a multi-task role
- Enjoys a fast-paced environment
- Any previous accounting and social media knowledge is an asset
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Manages the schedules and unique needs of 9 practitioners and their patients.
- Maintains a positive work environment for patients; answering patients' questions; maintaining the reception area.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Manages inventoryby checking stock anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Helps patients in distress in case of emergencies.
- Communicates clearly and efficiently with practitioners to ensure a positive experience for patients
- Maintains operations by following policies and procedures; reporting needed changes.
- Other duties as assigned.

**Job Types**: Part-time, Internship / Co-op
Contract length: 12 months

Pay: $17.00 per hour

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person