Office Administrator
2 weeks ago
**About Us**
**Key Responsibilities**
- **Front Desk and Member Interaction**:
- Greet visitors, answer calls, provide information, and direct inquiries to the appropriate departments.
- **Membership Services**:
- Manage membership accounts, process requests for updates or changes, and assist with account inquiries.
- Organize and maintain all membership documentation.
- **Financial Support**:
- Check, sort, and open mail; distribute mail to relevant departments.
- Mail out checks for payment of invoices and assist with inputting invoices.
- **Reporting and Record-Keeping**:
- Run end-of-day POS reports, create daily cash summaries, and provide financial documentation to the Controller.
- **Communications**:
- Manage onboarding programs for new members, ensuring a smooth transition into the club.
**Collaboration & Teamwork**:
- Work closely with the General Manager and department heads to align member services with overall club goals.
- Liaise with golf, food & beverage, and events teams to enhance the member experience.
**Qualifications**
- Strong interpersonal and communication skills.
- Experience with POS systems; familiarity with Jonas is a plus.
- Detail-oriented and organized, with a focus on customer service.
- Prior administrative experience preferred, ideally in a service or membership-based environment.
- Ability to build and maintain relationships with diverse groups of members.
- Proficiency Microsoft Office, and social media marketing.
- Self-motivated, goal-oriented, and able to work independently or as part of a team.
Pay: $42,500.00-$45,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Language**:
- English (preferred)
Work Location: In person
Application deadline: 2025-08-05
Expected start date: 2025-08-11
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