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Front Desk Concierge

3 weeks ago

Bolton, Canada Sorrento Retirement Residence Full time

Front Desk Agent

**Duties**:

- Greet and welcome guests as they arrive
- Check residents in and out
- Provide information about amenities, services, and local attractions
- Answer phone calls and respond to inquiries
- Handle guest complaints or concerns in a professional manner
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area

**Skills**:

- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
- Proficient in using computer systems and hotel software
- Knowledge of multiple languages is a plus (multilingual or bilingual)

We benefits for this position. If you are a friendly, organized, and customer-oriented individual, we would love to have you join our team as a Front Desk Agent.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $17.00-$18.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Vision care

Schedule:

- Evening shift
- Weekends as needed
- Weekends only

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person