Customer Service Agent

1 week ago

Ottawa, Canada Desjardins Full time

The work mode arrangement for the position is full-time on site.

We're looking for a Customer Service Agent to join our team Do you stand out for your approach to customer service, your ability to use technology, your resourcefulness, your proactiveness and your independence? Then this opportunity might be right for you Your role will be to handle everything related to reception, and well as to carry out administrative, office and other tasks and processes to help your site meet operational objectives and carry out initiatives, in accordance with detailed guidelines. More specifically, you will be required to:
- Assist members and clients, be attentive to their needs and propose personalized solutions-
- Carry out administrative tasks, including data entry, extraction, processing, compilation and coding-
- Set up and clean up rooms-
- Submit requests and follow up on real estate and technology needs-
- Order supplies-
- Scan and distribute mail- What we offer*- Competitive salary and annual bonus-
- 4 weeks of flexible vacation starting in the first year-
- Defined benefit pension plan that provides predictable, stable income throughout retirement-
- Group insurance including telemedicine-
- Reimbursement of health and wellness expenses and telework equipment- What you bring to the table- Trade school diploma in a related field-
- A minimum of two years of relevant experience-
- Please note that other combinations of qualifications and relevant experience may be considered-
- Customer service experience-
- Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients-
- Proficiency in Office 365 in a Windows environmentDrive results, Situational adaptability

Trade Union

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Family

Member/client sales and service (FG)

Unposting Date

2024-12-4

  • Customer Service Representative

    7 days ago

    Ottawa, ON KH Z, Canada Christine Lunn - Desjardins Insurance Agent Full time $40,000 - $80,000 per year

    Customer Service RepresentativeDesjardins Insurance Agent Team MemberLocation: Ottawa, OntarioFull-Time | In-OfficeStart a Meaningful Career with a Team That Values YouAre you a people person who loves helping others and thrives in a fast-paced environment? Do you enjoy building relationships and offering solutions that truly make a difference?We are looking...

  • Customer Service Agent

    7 days ago

    Ottawa, Canada Authentication Legalization Services Canada Inc. Full time

    Are you looking for an exciting opportunity to be part of a growing company that values excellent customer service? If so, we have a job opening for a customer service agent specializing in authentication and legalization in Ottawa, Canada. At ALSC, we specialize in providing support and services for individuals and businesses around the world requiring...

  • Customer Service Agent

    2 days ago

    Ottawa, Canada GAT Airline Ground Support Full time

    Job Summary As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This...

  • Customer Service Agent

    1 week ago

    Ottawa, Canada Strategic Aviation Services Ltd. Full time

    Come join the exciting world of aviation!! Established in 2006, our company provides multi-functional aviation services offering passenger, cargo and ground support with a focus on safety and quality. For us, success lies in delivering peace of mind to our customers, and we are passionate about ensuring their needs are met - on time, every time. Do you have...

  • Customer Service Agent

    1 week ago

    Ottawa, Canada Strategic Aviation Services Full time

    Summary The Customer Services Agent (CSA) provides all passenger/customer services as contracted by the customer including reservations, ticketing, baggage processing, terminal/gate check-in, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned. Job Duties - Checks...

  • Customer Service Agent

    4 days ago

    Ottawa, Canada Desjardins Full time

    The work mode arrangement for the position is full-time on site. We're looking for a Customer Service Agent to join our team! Do you stand out for your approach to customer service, your ability to use technology, your resourcefulness, your proactiveness and your independence? Then this opportunity might be right for you! Your role will be to handle...

  • Customer Service and Logistics Agent

    4 days ago

    Ottawa, Canada ADFAST Full time

    Working at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...

  • Customer Service Agent 3

    1 day ago

    Ottawa, Ontario, Canada Serco Full time $40,000 - $60,000 per year

    This role has a starting hourly rate of$23.64Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of one of our 56 Ontario DriveTest Centres. If you are a positive and professional team player who enjoys working with the...

  • Customer / Guest Service Agent

    2 weeks ago

    Ottawa, Canada Maintair Aviation Full time

    **JOB SUMMARY**: Customer Service Representatives (CSR’s) work under the direction of the Owner/Operator and/or Manager (ATW) and/or Supervisors and ensure passengers & customers are handled according to specific company policies & procedures. They are a part of the overall Maintair Family. They will support and work alongside all areas of the company...

  • Customer / Guest Service Agent

    5 days ago

    Ottawa, Canada Maintair Aviation Full time

    **JOB SUMMARY**: Customer Service Representatives (CSR’s) work under the direction of the Owner/Operator and/or Manager (ATW) and/or Supervisors and ensure passengers & customers are handled according to specific company policies & procedures. They are a part of the overall Maintair Family. They will support and work alongside all areas of the company...