Csr - Customer Service Representative

2 weeks ago


Peterborough, Canada Domino's Pizza Full time

**About us**

Domino's Pizza is fun, fast-paced, customer-centric and our goal is to #1 in our neighborhood.

Job Summary: To primarily provide top quality customer service over the phone and in person at the store. To help make a quality product, and to help in maintaining store image.

**Responsibilities**:

- Provides friendly, courteous customer service
- Process customer payments (in-store transactions)
- Ensures till equals sales totals
- Ensures image of store to standard (cleaning)
- Cleans and sanitizes store’s production area after rushes
- Performs customer and security call-backs
- Ensures customer satisfaction
- Honors Product-Service Guarantee
- Attends courses relevant to position
- Helps make pizzas
- Handles customer concerns following LEADS
- Labels boxes with order stickers

Working Conditions:

- Works in a well ventilated and lighted environment.
- Must be able to stand for long periods of time
- Hot during rushes in summer
- No set break times
- Floors slippery when wet
- Patience required, as some customers may be difficult to handle

Pay: From $17.60 per hour

**Benefits**:

- Store discount

Work Location: In person



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