Spa Receptionist
1 week ago
Welcome to our 12,000 sq.ft Sensory Spa, located in the heart of historic Niagara on the Lake.
Spa at Q is the ultimate oasis for relaxation. Our multi-million dollar facility includes traditional spa services and a one-of-a-kind Hydrotherapy Wellness Circuit that features the only snow room in Canada. It also includes hot and cool pools, sensory showers, a cedar sauna and eucalyptus steam room, making our Niagara on the Lake Spa unlike any other spa in the country.
Our Wellness community starts with our People.
We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Qualifications:
- The Spa Concierge is the face of the Spa. First impressions are everything. As Spa Concierge you assist in creating spa experiences for our guests. You are responsible for the reception area including greeting of all guests, answering phone calls, assisting guests with questions regarding spa services and products, booking appointments, checking the guest into the computer system and charging for services performed. Additionally assists with transitional cleaning of locker room and relaxation area as needed.
- Enjoy working with people and possess a friendly and outgoing personality.
- Must have enthusiasm and possess excellent Guest service skills.
- Must be a team player.
- Must be detail-oriented and have ability to multi-task.
- Ability to be efficient and productive in a fast-paced environment.
- Excellent verbal communication and listening skills are essential.
- Good with numbers, balancing daily sales, data collection.
- Comfortable with technology and open to new learning.
- Passion for Guest Service, Health and Wellness.
- Previous Spa, Hospitality, Guest Service or Retail experience is an asset but not required
Work Perks
- Competitive wages and gratuities
- Discounts on Retail Products and Spa Services
- Education & Experience
- And more
Work the Wellness Way
**Job Types**: Full-time, Part-time
Part-time hours: 24-40 per week
**Salary**: From $18.00 per hour
**Benefits**:
- Paid time off
- Store discount
Flexible Language Requirement:
- French not required
Shift:
- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift
Shift availability:
- Day Shift (preferred)
Work Location: In person
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