Coordinator of Child Care Administration

**Location**
YMCA - Fort St. John

**Hours**
Full-Time, Monday - Friday
Term Position - Maternity Leave Coverage
Occasional weekends for training or events
- **What you will gain**_
- $52,000 - $55,000 annual salary
- Starting 4 weeks of annual vacation (8% Vacation Pay)
- YMCA Membership
- Paid Sick days
- Sick days for family members
- Full benefits package
- Annual YMCA Pension contribution of 5%
- Discount on child care (excluding infant and toddler care)
- Opportunity to be part of a team dedicated to quality child care
- **Who we are**_

Rooted in Northern BC for over 50 years, the YMCA of Northern BC is a charity of over 400 staff and volunteers working together to strengthen the foundations of our community through promoting healthy living, fostering belonging, inclusion, and connection, and helping children, families, and seniors thrive. We offer opportunities for personal growth and create social change through child care services, camp programs, community health services, employment services, recreation, and health and fitness services.
- **What you will do**_

At the YMCA people are our greatest asset and we are proud to be an employer of choice. Working at the YMCA means you are part of a fun, positive team, in an environment of honesty, caring, respect, responsibility, and inclusivity. The YMCA is the largest not-for-profit provider of child care in Canada and the YMCA of Northern BC is the largest provider in the north, serving: Chetwynd, Fort St. James, Fort St. John, Prince George, Dawson Creek and Vanderhoof. YMCA Child Care is a home away from home.
- **What you will bring**_

Our leaders are passionate about creating lasting positive impact in the lives of the children in our care from 3 months to 12 years. Our team of professionals believe in play-based educational programming. We are nurturing, family-centered, and committed to our YMCA Playing to Learn and YMCA A Place to Connect curriculums. Our team members possess excellent communication skills, a positive attitude, and believe in the power of teamwork.

**Responsibilities and abilities**

Reporting to the Manager of Child Care Administration, you will manage the child care registration system for the Associations licensed programs across Northern B.C. This includes providing leadership and management of the transportation department as well as other direct reports.

Key Factors:
**Critical Thinking/Problem Solving**:

- As the first point of contact, provides exceptional customer service in a timely fashion
- Builds and maintains efficient child care registration systems and processes
- Provides efficient and effective data entry, bookkeeping clerical and administrative work relating to registration and accounting systems in accordance with the approved standards and guidelines
- Ensures accurate billing, fulfillment of waitlists efficiently
- Forward thinker who maintains a yearly cycle calendar to properly plan and implement initiatives and begin registrations for ongoing and upcoming programs

**Leadership**:

- Hires, trains and supports employees to ensure safe, accurate procedures with attention to detail and policy
- Provides leadership, ongoing coaching and appropriate training to staff team
- Develops procedures that ensure best quality delivery of safe service
- Ensures all HR procedures are followed
- Engages and builds a team dedicated to excellence in service

**Communication (Interpersonal skills & contact with customers/public)**:

- Maintains close connection with the child care managers or coordinators in each region to resolve issues
- Maintains close connection with Northern Health to ensure child care spaces are correctly scheduled and registered for within licensing regulations.

**Accountability**:

- Performs accounts payable and accounts receivable functions for the Child Care Division regarding the affordable child care benefit, child care operating funding, child care fee reduction initiative, the child care wage enhancement and parent fees
- Performs billing and reporting to Northern Health as required

**Initiative**:

- Works independently, making decisions and executing work with mínimal support, in an environment with many urgent and competing priorities.
- Multitasks while answering the phone, directing calls, data entry, word processing with accuracy, preparation of biweekly and monthly reports

**Work Environment**:

- This position deals with multiple demands, deadlines and dealing with the day-to-day interruptions from strategic initiatives
- Work involves a moderate amount of physical, mental and visual demands

**Qualifications**
- Higher business knowledge and experience or specialized skills acquired, 3 years minimum experience
- Early Childhood Educator certificate an asset
- Experience in the development and leadership of an effective, engaged team, 3 years experience
- Experience in child care and child development an asset
- Physical ability to do the duties required
- Satisfactory Crim