Relief Coordinator, Patient Food Services

**Land Acknowledgement**:
Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nish-in-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands.

**COVID Statement**

**Who you are**:

- You encompass Oak Valley Health’s core values and live the words of Respect, Trust, Commitment, Compassion and Courage
- You are a patient and/or client centered individual who performs at an exemplary standard
- You are a team player with excellent communication, critical thinking and prioritization skills

**What we are looking for**:
In this role you will be responsible for overseeing Food Service staff and all food service operations. You will play an active role in ensuring all quality control, safety and sanitation procedures are maintained and that the patient expectations are exceeded on a regular basis.

Specifically, your responsibilities will include:

- Supervise employees and daily operations of Patient Food Services
- Performs recommended audits to ensure established food service and quality assurance standards are met
- Monitor work flow and ability to make changes to improve quality of service
- Ensure a patient focus approach is delivered and adhered to by all staff
- Initiative and good judgement in dealing with operational problems, assigning tasks and meeting professional standards
- Maintain patient service documentation in accordance with departmental policies and hospital standards
- Completes staff performance appraisals
- Other duties as assigned

**What you bring to the role**:

- Diploma in Food Service Supervision or equivalent from a recognized program
- Current Food Handlers Certification through the local health unit or equivalent
- Eligibility for Canadian Society of Nutrition Management (CSNM)
- 2-3 years supervisory/coordinator/lead experience in a hospital or healthcare food service setting
- Solid knowledge of all food safety and WHMIS guidelines
- Proficient computer skills, including MS Office and data base management systems; experience with CBORD is preferred
- Excellent planning, analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Strong organizational skills with demonstrated ability to prioritize workload and manage deadlines
- Ability to work independently and effectively as part of a team to achieve departmental goals and meet targets
- Demonstrated good attendance and performance records with the ability to maintain these same standards
- Demonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required

**Work Schedule**:
**Compensation**:
BAND R: $27.60 - $32.97 per hour

**Who we are**:
Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two sites (Markham and Uxbridge) and Reactivation Care Centre (RCC), we provide high quality, patient-centred care to more than 435,000 patients each year. We offer diagnostic and emergency services and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).

Our 526 physicians, 28 midwives, 2,400 staff and 1,000 volunteers serve patients and families with an honoured to care mindset and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Are you ready to join us?

**Oak Valley Health Diversity Statement**

Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodat