Sales Co-ordinator

2 weeks ago

Calgary, Canada Grand Touring Automobiles (Calgary) Full time

Our Bentley / Aston Martin Dealership, part of the Grand Touring Automobiles group, is seeking a Receptionist/Sales Co-ordinator. Under the supervision of the Sales Managers, the Receptionist is responsible for assisting with sales administration. Duties include but not limited to;
- **Be available to work every Saturday**:

- Meets with guests and provides outstanding customer service to all guests of the dealership.
- Assists guests in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our dealership operations.
- When answering the phone, provides the recipient their name and the official name of the business
- Ensures that all calls are answered in a timely manner, specifically within 3 rings and calls are transferred within 20 seconds or offers a designated alternative
- Ensures customers are kept informed of call transfer options
- Ensures that if calls cannot be connected to the requested department that they are returned as promised once the appropriate staff is available
- Mains the call log capturing customer details and the nature of the enquiry
- Maintains a positive and professional relationship with all vendors and merchants.
- Maintains cleanliness of refreshment stations and waiting areas
- Maintains inventory and stock of supplies for refreshment areas
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any dealership associates and resources.
- Fulfill the duties of welcoming all guests on behalf of Grand Touring Automobiles upon their arrival to the dealership

Skills/Experience/Education:

- Polite and professional demeanor
- Previous dealership experience is an asset
- Computer literacy - One Eighty fluency
- Being Customer Service focused, always providing BEST IN CLASS service to our clients
- Ability meet deadlines in a timely manner
- Ability to work independently
- Excellent oral and written communication skills
- Organizational ability and attention to detail

While we thank all those that apply, only those selected for an interview will be contacted.

Pay: From $18.00 per hour

**Benefits**:

- Company events
- On-site parking
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dealership: 1 year (preferred)
- Super Luxury Sales: 5 years (preferred)
- Administrative Assistant: 1 year (preferred)
- Receptionist: 3 years (preferred)
- Customer Service: 4 years (preferred)

Work Location: In person

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