Host/hostess

1 week ago

Mississauga, Canada Ethereal Lounge Full time

Host/Host

**Duties**:

- Greet and welcome guests as they arrive at the restaurant/hotel
- Escort guests to their assigned tables or waiting areas
- Provide menus and inform guests about daily specials
- Answer phone calls and take reservations or provide information as needed
- Manage the waitlist and notify guests when their table is ready
- Maintain a clean and organized reception area
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest complaints or concerns with professionalism and escalate when necessary

Qualifications:

- Previous experience in customer service or a similar role is preferred
- Familiarity with POS systems and basic cash handling procedures
- Excellent communication skills, both verbal and written
- Strong phone etiquette and ability to handle high call volumes
- Exceptional guest service skills with a friendly and welcoming demeanor
- Ability to work in a fast-paced environment and multitask effectively
- Basic knowledge of food service and hospitality industry practices
- Willingness to help out in various areas of the restaurant/hotel as needed

If you enjoy providing excellent customer service, have a passion for the hospitality industry, and thrive in a fast-paced environment, we would love to meet you Join our team as a Host/Host and be part of creating memorable experiences for our guests.

**Job Types**: Full-time, Part-time, Permanent, Casual

**Salary**: From $16.00 per hour

Expected hours: 40 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- 10 hour shift
- 8 hour shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

Work Location: In person

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