Dh-guest Service Agents

Position SummaryThe Guest Services Agents provide exceptional customer service, managing guest check in and check outs, and handling a variety of inquiries and requests for our guests, homeowners, and hosts alike. They are the primary contact for our guests, and handle a variety of tasks related to guest satisfaction, and customer service. Duties and...

**Position Summary** The Guest Services Agents primary function is to ensure the courteous check in and check out of Resort guests in an energetic, outgoing, and welcoming manner. He or she will ensure payments are received while assisting our guests with any inquires or questions they may have. His or her focus is to provide exceptional service to resort...

**Duties and Responsibilities** - Training, Development of hosts, ensuring team members are equipped to provide excellent guest service - Seeks out colleague feedback and establishes an “open door” policy to identify and address colleague problems or concerns in a timely manner. - Provides exceptional and professional service to our guests and...

Position SummaryThe Overnight Guest Services Manager is responsible for the smooth overnight operations of Deerhurst Resort, ensuring the highest level of guest satisfaction. This includes serving as an information and referral source, handling emergency situations, and enforcing Resort Polices. The Overnight Guest Services Manager will be responsible for...

**POSITION**: Guest Experience Attendant **DEPARTMENT**: Guest Experience **JOB HIGHLIGHTS**: Part Time, Shift work, Work as a team, Work outdoors **Position Summary** **Duties and Responsibilities**: - Greets all guests and team members providing exceptional and professional service.- Provides information and assistance to guests and colleagues...

**POSITION**: Shuttle Driver **DEPARTMENT**: Guest Services **STATUS OF POSITION**: Part Time **Position Summary** The Resort Shuttle Driver’s primary function is to ensure the prompt, courteous, and efficient transportation of Resort guests and colleagues, utilizing multi-passenger vans and buses. **Duties and Responsibilities**: - Shuttles hosts to...

Do you thrive in a fast paced work environment? Do you enjoy meeting new people and showing pride in your town? We are looking for customer service oriented team members to join our already dynamic team and ensure the IHG Way is provided to all our members and guests. Responsibilities include; - Greet guests and provide them with superb customer service. -...

As a Gardener you will play a vital role in maintaining the overall cleanliness, functionality, safety and aesthetic appeal of the outdoor spaces. You will work independently and as part of a team to ensure the resort grounds, including lawns, gardens, walkways, roadways, recreational spaces and outdoor seating areas are well manicured, visually appealing...

**POSITION**: Recreation Supervisor **DEPARTMENT**: Recreation **REPORTS TO**: Recreation Manager **STATUS OF POSITION**: Full-Time Seasonal **Position Summary** The Recreation Supervisor will be responsible for supervising all daily operations and team members in the Recreation department. He or she will be responsible for the retail inventories for...

**Position Summary** The Housekeeping Supervisor position will conduct inspections of guest rooms and public areas. The Supervisor will be responsible for ensuring room attendants clean rooms in accordance to the room cleaning standards. The supervisors will work closely with the Housekeeping Manager and become a primary resource for them. The Housekeeping...