Manager, Residential Tenancies

2 weeks ago

Halifax, Canada Government of Nova Scotia Full time

**Competition #**: 42506

**Department**: Service Nova Scotia

**Location**: HALIFAX

**Type of Employment**: Permanent

**Union Status**: Exclusion - Non Union - NSPG

**Closing Date**: 25-Apr-24 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service Nova Scotia's vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business.

About Our Opportunity

Reporting to the Director of Consumer Programs, you are responsible for the oversight of the province's residential tenancies program by directing public information, dispute resolution, policy development and program modernization activities.

Responsible for the entire residential tenancies program, which settles disputes between landlords and tenants through a tribunal process. This includes the management of a team of professionals and mentoring/coaching to ensure the priorities and objections of the residential tenancies program are met.

Coordinating the department's role in addressing system wide housing issues with other departments.
Maintaining expertise and in-depth knowledge of current program areas and utilizing a broad network of collaborative relationships with a variety of stakeholders.
Accountable for the program, policy, and legislative management of the residential tenancies program including mitigating risks by developing and implementing new or revised policies that align with objectives of the Department and overall Government Strategy.
Acting as the Department's expert and representative and to provide advice and assistance related to residential tenancies. This includes managing operational aspects of internal and external communications systems with some guidance from leadership.
Plans and implements quality frameworks to ensure that service standards are met throughout the residential tenancy dispute process. This includes suggesting and implementing improvements to the current compliance process.
About You

LEADS

Please follow LEADS (novascotia.ca) for more information.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

**Benefits**:
Based on the employment status, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

What We Offer

Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
Countless Career Paths.
Department Specific Flexible working schedules.

**Pay Grade**: EC 12

**Salary Range**: $3,254.29 - $4,474.69 Bi-Weekly

**Employment Equity Statement**:
Current government employees may access this posting through the link below:

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