Visitor Experience/cataloguing Summer Student

1 week ago

Grand Bend, Canada County of Lambton Full time

**Company Biography**

The County of Lambton is an urban-rural area in southwestern Ontario that is home to over 126,000 residents. The Corporation's seven divisions operate programs and services for the residents of Lambton County such as land ambulance, provincial offences court, three Long-Term Care Homes, 25 library branches, two museums, an art gallery, archives, local roadways, public health services, housing services, social services, building services and planning and development services. Lambton County is a community dedicated to economic growth, environmental stewardship and an enhanced quality of life through the provision of responsive and efficient services and collaborative efforts with its municipal and community partners.

**Position Overview**

The focus of the Visitor Services/Cataloguing Student is to assist with admissions, gift shop sales, and tourism inquiries. The student also inputs artifact catalogue information and links photographs to artifact records in the collections database.

**Duties and Responsibilities**

Visitor Services
- Greet museum visitors and take admissions.
- Direct visitors to local attractions and amenities.
- Answer visitor queries in person and on the phone.
- Process payments in cash register and debit terminal.
- Balance cash at days end.
- Direct queries and visitors to museum staff as required.

Database Updates
- Input collections records into collections management system.
- Ensure accurate transfer of information into electronic record.
- Survey and organize all artifact photographs on current Museum Drive & consolidate.
- Link photographs to existing records in the collections management system.
- Create new records if a photographed artifact does not already have a record.

General:

- Incumbents must keep up-to-date on all relevant legislation, collective bargaining agreements, County Policies and Procedures, etc. ensuring that these are implemented as prescribed
- Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis.

These describe the general nature and level of work being performed by the incumbent in this classification. They are not an exhaustive list of all job duties in the classification. Other duties may be assigned.

Supervision Requirements

Direct Supervision: Not applicable

Indirect Supervision: Not applicable

Functional Authority: Not applicable

**Qualifications**

Minimum Formal Education
- Currently enrolled in a history or tourism development program at university or college.
- Must be a student returning to school in the upcoming school year.

Experience
- Accurate keyboarding skills, attention to detail, ability to work both independently and with a team are required.
- Experience working with Word and Excel as well as other electronic databases would be an asset.
- Strong customer service skills and the ability to work with the public are required.
- Knowledge of local history is an asset.

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