Bilingual French Customer Experience Agent
2 weeks ago
Be part of a more sustainable future with Greenworks Tools **Position Summary**: **Full Time Permanent Position starting Rate is $22/hour** **_ Start Dates are on-going as needed_** Available Shift - **_ Monday, Thursday, Friday, 11AM- 7:30PM and Saturday, Sunday 10AM- 6PM_** **Benefits** - Single Health Coverage - Single Dental Coverage - Opportunities for career progression - Product discount - Substantial Referral Bonus, and much more **Key Responsibilities**: - Answer incoming customer calls and take appropriate action: - Assist customer with trouble shooting the equipment issues - Initiate an order for Warranty/ Payable Replacement of parts - Complete customer call logs, with product model number /serial number, Date of purchase etc. - Use company policies and procedure to determine if there can be an immediate resolution to the customer issue or if that issue requires managerial input. - Must ensure that call queue is clear at the end of the shift **Experiences and qualifications required**: - Must be courteous and possess a "customer first" attitude when working with our customers over the phone to resolve issues. - Must be skilled at MS office, Outlook, Internet Explorer, working with multiple screens and have a strong attention to detail and accuracy. - Must be a "team player" willing to step in and help others in the group that are experiencing a high order volume from time to time. - Must be able to work independently but willing to get help with issues when needed. - English proficiency is required. - Bilingual (French fluency) **Nice to have qualifications**: - Schedule flexibility - Previous call center experience **Company Overview**: Join our amazing team and become a valued member of our Greenworks family. - Greenworks Tools is an Equal Employment Opportunity (EEO) employer, and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities._
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Customer Experience Agent
2 days ago
Newmarket, Canada Greenworks Tools Full timeBe part of a more sustainable future with Greenworks Tools! **Position Summary**: **Full Time Permanent Position starting Rate is $22/hour** **_ Start Dates are on-going as needed_** Available shift: **_ Monday to Friday 1PM - 9:00PM_** **Benefits** - Single Health Coverage - Single Dental Coverage - Product discount - Opportunities for career progression -...
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Bilingual French Customer Experience Agent
2 days ago
Newmarket, Canada Greenworks Tools Full timeBe part of a more sustainable future with Greenworks Tools! **Position Summary**: **Full Time Permanent Position starting Rate is $22/hour** **_ Start Dates are on-going as needed_** Available shift: **_ Shift 1: Monday to Friday 1PM - 9:00PM_** **_ Shift 2: _**_Monday to Wednesday 1PM - 9:00PM and Saturday-Sunday 10AM-6PM_** **Benefits** - Single Health...
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Customer Experience Agent
2 weeks ago
Newmarket, Canada Greenworks Tools Full timeBe part of a more sustainable future with Greenworks Tools! **Position Summary**: **Full Time Permanent Position starting Rate is $20/hour** **_ Start Dates are on-going as needed_** Available shifts: **_ Shift 1: Monday to Friday 1PM - 9:00PM_** **_ Shift 2: Monday to Wednesday 1PM - 9:00PM and Saturday-Sunday 10AM-6PM_** **_ Note: weekend shifts are paid...
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Bilingual CSR- French speaking
4 days ago
Newmarket, Canada AppleOne Full timeBilingual Customer Service Representative (French/English)Position: Bilingual Customer Service Representative (CSR)Employment Type: Full-Time Location: New MarketPay: $50k up to $55k Job DescriptionWe are seeking a friendly and professional Bilingual Customer Service Representative (French/English) to join our team. The ideal candidate will provide excellent...
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Customer Experience Agent- Newmarket
2 days ago
Newmarket, Canada Greenworks Tools Full timeBe part of a more sustainable future with Greenworks Tools! **Position Summary**: **Full Time Permanent Position starting Rate is $20/hour** **_ Start Dates are on-going as needed_** Available shifts: **_ Shift 1: Monday to Friday 1PM - 9:00PM_** **_ Shift 2: Monday to Wednesday 1PM - 9:00PM and Saturday-Sunday 10AM-6PM_** **_ Note: weekend shifts are paid...
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Bilingual CSR
3 days ago
Newmarket, Canada AppleOne Full timeBilingual CSR - $55,000/yrs Hours: Monday to Friday, 8:00 a.m. to 5:00 p.m.Group Benefits after probationAfter the probationary period, there is an option to work 1 day remote: 4 days on-site / 1 day remoteJob Summary:The Bilingual Customer Service Representative will be responsible for processing orders, handling customer inquiries and providing technical...
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Customer Experience Agent- Newmarket
5 days ago
Newmarket, Canada Greenworks Tools Full timeBe part of a more sustainable future with Greenworks Tools! **Position Summary**: **Full Time Permanent Position starting Rate is $20/hour** **_ Start Dates are on-going as needed_** Available shifts: **_ Shift : Monday, Thursday, Friday 11am - 7:30pm and Saturday & Sunday 10AM- 6:00PM_** **_ Note: weekend shifts are paid an additional $2/hour._**...
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Bilingual Customer Service Representative
4 weeks ago
Newmarket, Canada Acushnet Company Full timeBase Pay Range $46,000.00/yr - $50,000.00/yr Additional Compensation Types Annual Bonus Acushnet Company is the global leader in the design, development, manufacture, and distribution of performance‑driven golf products. We proudly steward two of the most revered brands in golf – Titleist and FootJoy – and are committed to being the performance and...
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Bilingual Customer Service Representative
4 days ago
Newmarket, Canada JJS Canada Inc. Full timeBilingual Customer service representative **Job description**: **Main duties and responsibilities**: - Answer general inquiries from our customers by phone (give prices, guide customers in choosing which product to use); - Respond to requests from representatives and liaise with other units; - Liaise with the warehouse manager to answer questions...
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Customer Service Representative
5 days ago
Newmarket, Canada Acushnet Canada Inc Full timeAcushnet Canada Inc., home to the leading brands in golf - Titleist and FootJoy - has an exciting full-time opportunity for a Bilingual Customer Service Representative. **Job Summary**: Responsible for front line communication with our national accounts, customers and consumers regarding all product, program and availability information. Assist Customer...